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Sales Adviser

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Bupa

23d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Salford
  • Quick Apply

AI generated summary

  • You should have telephony sales experience, strong communication skills, a collaborative approach, empathy, and a customer-focused mindset. Sales experience is a plus but not required.
  • You will handle enquiries, provide client support, achieve sales targets, resolve queries, build relationships, ensure compliance, and maintain high service standards in line with company goals.

Requirements

  • You should have telephony-based sales experience and a clear, confident technique
  • Enthusiasm and desire to learn and understand Bupa products and policies, and understanding of the importance of working ethically and compliantly in a regulated environment
  • An empathetic and sensitive approach whilst having engaging stakeholder management and effective relationship-building skills
  • Excellent standard of written communication
  • You will be a collaborative team player with the ability to take ownership of queries to resolution by using outstanding communication skills, with a consultative, credible manner
  • A customer-focused, target-driven, flexible approach
  • Experience in sales would be amazing, but not essential.

Responsibilities

  • Acting as a subject matter expert you will work as part of a team handling new business enquiries and across its existing business retention portfolio.
  • You'll provide quality support to clients in line with Bupa standards, putting them ‘at the heart of everything we do' while working to achieve sales targets in line with business plans.
  • You'll comply with regulatory and legislative requirements as appropriate and support senior team members in delivering service improvement initiatives.
  • You'll build relationships and expand your portfolio, making your own contribution to our culture of outstanding performance.
  • You'll provide quality client service to potential customers and clients in line with Bupa standards and reputation, and make sure telephony activity requirements are achieved.
  • You'll take ownership of customer queries, identify and understand the customers' needs and resolve them appropriately.
  • You'll aim to achieve quality and volume targets as outlined in the business plan, whilst demonstrating a thorough understanding of Bupa products and services and sell appropriately.
  • All your activity will comply with FCA or CQC regulations. Furthermore, you'll engage with the clients and work with peers and colleagues across Bupa to draw upon all available resources and make use of these to provide the highest quality service possible.

FAQs

Do we support remote work?

Yes, we do support remote work but in a hybrid format once signed off; this is not a fully remote position.

What is the salary for the Sales Adviser position?

The salary for the Sales Adviser position starts from £25,200 plus commission.

What are the working hours for this role?

The working hours for this role are full-time, 37.5 hours per week, Monday to Friday only.

Is previous sales experience required?

Experience in sales is preferred but not essential; telephony-based sales experience is important.

What benefits are offered for this role?

Benefits include 25 days holiday (increasing with length of service), Bupa health insurance, enhanced pension plan, life insurance, performance-based bonuses, and access to wellness programs.

What are the key skills needed for this role?

Key skills include telephony-based sales experience, strong communication skills, empathy, relationship-building skills, and a customer-focused, target-driven approach.

What will I be doing on a daily basis?

Daily tasks include providing quality client service, handling customer queries, achieving sales targets, and complying with regulatory requirements.

How does Bupa support its employees' health and wellbeing?

Bupa supports health and wellbeing through its Viva global wellbeing program, which focuses on mental, physical, financial, social, and environmental health.

Is Bupa an equal opportunity employer?

Yes, Bupa champions diversity and encourages applications from individuals with diverse backgrounds and experiences.

Do we provide any training for new employees?

Yes, employees will receive training and support to learn about Bupa products and policies, as well as ongoing development opportunities.

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Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.