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Sales Adviser

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schuh

23d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Glasgow

AI generated summary

  • You don't need prior experience, but customer service or retail experience is preferred. Full training will be provided for the role.
  • You will provide exceptional customer service, meet KPIs, handle payments and orders, manage stock, maintain shop standards, and assist with opening and closing procedures.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What is the job title for this position?

The job title for this position is Sales Adviser.

Where is the job located?

The job is located in our store on Glasgow Buchanan Street.

What will be my primary responsibilities as a Sales Adviser?

Your primary responsibilities will include delivering exceptional customer service, meeting KPIs and personal targets, processing payments, managing stock, merchandising, maintaining high standards, and assisting with opening and shutdown procedures.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided.

What kind of training will I receive?

You will receive full training to ensure you are prepared for your role and can provide the best customer service possible.

What are the benefits offered to employees?

Benefits include up to 40% product discount, up to 29 days holiday (increasing to 34 after three years), your birthday off, flexible working hours, a perk platform for discounts, managed wages access, an employee assistance programme, and a pension scheme.

Can I celebrate my birthday off?

Yes, you will receive your birthday off to celebrate.

Is there a uniform requirement for the job?

Yes, there is a uniform allowance for shoes to wear to work.

How does the company support diversity and inclusivity?

At schuh, we embrace diversity and promote inclusivity by empowering our people to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds, beliefs, and communities.

What should I do if I need adjustments during the hiring process?

Please let our talent team know of any adjustments needed during the hiring process, and we will provide reasonable accommodations to support disabilities or health conditions.

How can I contact the Talent Acquisition Team for questions?

You can contact our Talent Acquisition Team via email at talent@schuh.co.uk for any questions or additional information.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.