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Sales Advisor

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Wolseley Group

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Ely

AI generated summary

  • You should have customer service skills, team spirit, warehouse experience, a strong work ethic, eagerness to learn, and the ability to lift heavy items. Industry experience is a plus.
  • You will serve customers, handle inquiries, build relationships to drive sales, assist with warehouse duties, and maintain high branch standards.

Requirements

  • Prior industry experience would be advantageous
  • Face to Face customer service is essential
  • Prior warehouse experience
  • Willingness to work as a part of a team and to take on a diverse role
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
  • To be comfortable lifting heavy items

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is based in Ely, Cambridgeshire (CB7 4GS).

What are the working hours for this role?

This is a full-time permanent role working 40 hours per week, Monday to Friday from 08:00 AM to 5:00 PM, and alternate Saturdays from 08:00 AM to 12:00 PM.

What responsibilities will the Sales Advisor have?

The Sales Advisor will serve customers on the trade counter, respond to enquiries, build customer relationships, assist with warehouse duties, and maintain high standards in the branch.

What qualifications or experience are preferred for the Sales Advisor position?

Prior industry experience is advantageous, with essential face-to-face customer service skills, prior warehouse experience, and a willingness to work as part of a team.

Are there any physical requirements for the Sales Advisor role?

Yes, candidates must be comfortable lifting heavy items such as boilers, radiators, sinks, and toilets.

What benefits are offered with this position?

Benefits include annual leave (increasing with service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, and access to various online and high street discounts.

Is there an opportunity for career development in this job?

Yes, the position offers opportunities to develop skills and build careers through the award-winning Wolseley Talent Guild.

Can I apply if I don’t have prior warehouse experience?

While prior warehouse experience is preferred, a willingness to learn and take on diverse roles is essential.

Is there a time frame for receiving applications?

Specific time frames are not mentioned in the job listing, but applications are encouraged as soon as possible.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.