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Sales Advisor

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Wolseley Group

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have strong communication skills, a positive attitude, and a willingness to learn. Experience in sales or customer service is a plus, but training is provided.
  • You will serve customers at the trade counter, handle enquiries, drive sales, perform warehouse duties, and manage heavy items like boilers and sinks.

Requirements

  • Merchant or industry experience is desirable but not essential, as training can be provided
  • Excellent communication skills and confidence to engage with customers
  • Previous experience in sales or customer service is advantageous
  • A positive attitude and eagerness to learn and grow with the training we offer

Responsibilities

  • Serving customers on the trade counter by identifying their requirements and providing product recommendations.
  • Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
  • Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £25,652 plus bonuses and excellent benefits.

What location is the Sales Advisor position based in?

The Sales Advisor position is based in Brentford.

What hours will I be working in this role?

This is a full-time position working 40 hours a week, Monday to Friday from 08:00 am to 05:00 pm, with 1 in 2 Saturday mornings from 8 am to 12 noon paid as overtime.

Is experience in the industry required for this position?

Merchant or industry experience is desirable but not essential, as training can be provided.

What are the primary responsibilities of a Sales Advisor?

The primary responsibilities include serving customers on the trade counter, handling customer inquiries, identifying and pursuing sales opportunities, general warehouse duties, and manual handling of heavy items.

What benefits are offered in addition to the salary?

Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, discounts, free access to healthcare, a popular YuLife app, and a Cycle to Work scheme.

Is prior sales or customer service experience necessary?

Previous experience in sales or customer service is advantageous but not mandatory.

What qualities are desired in a candidate for this role?

We are looking for excellent communication skills, confidence in engaging with customers, a positive attitude, and a willingness to learn and grow.

How can I apply for the Sales Advisor position?

You can apply by submitting your application through the provided channels as specified in the job posting.

Are there opportunities for career development?

Yes, the company provides opportunities to develop skills and build careers through the award-winning Wolseley Talent Guild.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.