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Sales Advisor

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Wolseley Group

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Ely

AI generated summary

  • You should have industry and warehouse experience, strong face-to-face customer service skills, a team-oriented mindset, a willingness to learn, a positive attitude, and be able to lift heavy items.
  • You will serve customers at the trade counter, respond to inquiries, build relationships to drive sales, assist with warehouse duties, and maintain high branch standards.

Requirements

  • Prior industry experience would be advantageous
  • Face to Face customer service is essential
  • Prior warehouse experience
  • Willingness to work as a part of a team and to take on a diverse role
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
  • To be comfortable lifting heavy items

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is located in Ely, Cambridgeshire (CB7 4GS), specifically at Plumb Centre.

What are the working hours for this role?

The working hours for the Sales Advisor role are 40 hours per week, Monday to Friday from 08:00 am to 5:00 pm, with alternate Saturdays from 08:00 am to 12:00 pm.

What responsibilities will I have as a Sales Advisor?

As a Sales Advisor, you will be responsible for serving customers on the trade counter, responding to customer enquiries via phone and email, proactively contacting customers to build relationships, assisting with warehouse duties, and ensuring high standards in the branch.

Is previous industry experience required for this job?

While prior industry experience is advantageous, it is not explicitly required. However, face-to-face customer service experience and prior warehouse experience are important.

Are there benefits provided with this role?

Yes, the role comes with several benefits including annual leave that increases with length of service, a generous pension scheme, the potential to earn bonuses, enhanced maternity/adoption leave, and access to discounts and health & wellbeing programs.

Will I need to lift heavy items as part of this job?

Yes, the role requires you to be comfortable lifting heavy items, such as boilers, radiators, sinks, and toilets, as part of the warehouse duties.

What qualities are you looking for in an applicant?

We are looking for candidates who have a positive and enthusiastic attitude, strong work ethic, willingness to work as part of a team, and a keenness to learn.

How do I apply for the Sales Advisor position?

You can apply for the Sales Advisor position by submitting your application through the designated application process outlined by Plumb Centre.

Is this a full-time or part-time position?

This position is a full-time permanent role.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.