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Sales Advisor

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You should excel at building relationships, thrive in a team, have a passion for learning about perfume, and be flexible with your work schedule.
  • You will greet customers, advise on perfume choices, help achieve store targets, and offer a free reward card to enhance customer experience and future savings.

Requirements

  • Have a talent for getting along with people
  • Have a passion for teamwork, and being successful together
  • Have the spark to love learning about perfume
  • Can be flexible with your work patterns

Responsibilities

  • You will greet customers and give great service by listening to their needs
  • We’re proud to be the perfume experts, so you’ll be providing advice to customers on their perfume choices. Don’t worry, we’ll make sure you get all the training you need
  • You will help the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success
  • Every customer is a VIP at The Perfume Shop, so you’ll offer every customer a free reward card to maximise their future offers and potential savings

FAQs

What is the role of a Sales Advisor at The Perfume Shop?

The role of a Sales Advisor involves creating an outstanding customer experience, providing advice on perfume choices, assisting in daily store operations, and working as part of a supportive team to achieve sales targets.

What are the contracted hours for this position?

The contracted hours for this position are 18 hours per week.

What is the pay rate for this role?

The pay rate for this role ranges from £8.81 to £13.04.

What kind of training will I receive as a Sales Advisor?

You will receive comprehensive training in perfume knowledge and customer service to help you succeed in your role.

What qualities do you look for in a Sales Advisor?

We look for individuals who are talented in building relationships, are passionate about teamwork, have a desire to learn about perfume, and can be flexible with their work patterns.

Are there any additional benefits for employees?

Yes, employees receive various benefits including commission at Christmas, regular hours with advance scheduling, 30 days holiday (pro rata), a 20% discount on perfumes, and access to financial wellbeing support.

Does The Perfume Shop promote career progression?

Yes, The Perfume Shop is passionate about 'Growing Our Own' and encourages employees to progress internally, including offering apprenticeship schemes at all levels.

How can I participate in customer offers?

As a Sales Advisor, you will have the opportunity to participate in customer offers and enjoy additional discounts with AS Watson partners.

Is there a diverse and inclusive work environment at The Perfume Shop?

Yes, The Perfume Shop is committed to diversity and inclusion and provides equal employment opportunities without discrimination.

Will I be contacted if my application is successful?

Yes, due to high volumes of applications, only successful candidates will be contacted, but you are encouraged to apply for other roles of interest.

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.