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Sales Advisor

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The Perfume Shop

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Oxford

AI generated summary

  • You must excel at building relationships, enjoy teamwork, have a passion for learning about perfumes, and be flexible with your work schedule.
  • You will greet customers, provide perfume advice, support your team in meeting targets, and offer free reward cards to enhance customer savings and experiences.

Requirements

  • Have a talent for getting along with people
  • Have a passion for teamwork, and being successful together
  • Have the spark to love learning about perfume
  • Can be flexible with your work patterns

Responsibilities

  • You will greet customers and give great service by listening to their needs
  • We’re proud to be the perfume experts, so you’ll be providing advice to customers on their perfume choices. Don’t worry, we’ll make sure you get all the training you need
  • You will help the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success
  • Every customer is a VIP at The Perfume Shop, so you’ll offer every customer a free reward card to maximise their future offers and potential savings

FAQs

What is the primary role of a Sales Advisor at The Perfume Shop?

The primary role of a Sales Advisor is to create an outstanding customer experience by greeting customers, listening to their needs, providing advice on perfume choices, and assisting with the daily operational running of the store to achieve sales targets.

What is the pay rate for a Sales Advisor?

The pay rate for a Sales Advisor ranges from £8.51 to £12.60, depending on experience and performance.

How many hours does a Sales Advisor work per week?

A Sales Advisor is contracted for 20 hours per week.

What kind of training will I receive as a Sales Advisor?

You will receive training in perfume knowledge and customer service to ensure you succeed in providing expert advice to customers.

Is there any commission or incentive for Sales Advisors?

Yes, Sales Advisors can earn commission at Christmas based on store sales and the number of hours worked, along with additional prizes and incentives based on personal, team, and store performance.

What are the holiday benefits for this position?

Sales Advisors receive 30 days of holiday (pro rata depending on contract hours).

Do Sales Advisors receive any employee discounts?

Yes, Sales Advisors receive a 20% discount on perfume and can participate in customer offers, as well as additional discounts with AS Watson partners.

Is there an opportunity for career advancement within the company?

Yes, The Perfume Shop encourages internal progression and offers apprenticeship schemes for all levels.

How can I manage my work-life balance with my schedule as a Sales Advisor?

You will receive your rota at least 4 weeks in advance to help you plan your life outside of work effectively.

Does The Perfume Shop prioritize diversity and inclusion in its hiring process?

Yes, The Perfume Shop is committed to supporting diversity and inclusion within the work environment and provides equal consideration for employment to all qualified applicants.

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The Perfume Shop

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.