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Sales Advisor

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Wolseley Group

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

AI generated summary

  • You should have retail sales and customer service experience, some warehouse experience, and a willingness to learn and work as part of a team. Plumbing and heating experience is a plus.
  • You will assist customers at the trade counter, handle enquiries via phone and email, and perform warehouse duties like picking, packing, and maintaining branch standards.

Requirements

  • Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.
  • Retail sales and customer service experience.
  • Previous warehouse experience.
  • Willingness to learn and work as part of a small team.

Responsibilities

  • Assisting customers at the trade counter by identifying their requirements and providing product recommendations.
  • Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £25,652, plus potential bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is based in Thorneliebank, Glasgow, at Plumb Centre.

What are the working hours for this role?

This is a full-time, permanent role working 40 hours a week, Monday to Friday, between 08:00 am and 5:00 pm, and one in three Saturdays from 08:00 am to 12:00 pm, which is paid as overtime once fully trained.

What kind of experience is required for this role?

While plumbing and heating industry or merchant experience is beneficial, it is not essential as comprehensive training will be provided. Retail sales and customer service experience, as well as previous warehouse experience, are preferred.

What types of benefits does this position offer?

The position offers various benefits, including annual leave (which increases with length of service), a generous pension scheme (matched up to 9%), potential bonuses, and access to a range of online and high street discounts. Additionally, there are programs to promote health and wellbeing, such as free access to healthcare and a Cycle to Work scheme.

Is prior experience in sales necessary for this position?

While prior experience in sales is not strictly necessary, retail sales and customer service experience are advantageous.

What will my responsibilities be as a Sales Advisor?

As a Sales Advisor, you will assist customers at the trade counter by identifying their requirements and providing product recommendations, handle customer inquiries via phone and email, and perform general warehouse duties including picking and packing orders, as well as maintaining high standards in the branch.

How long is the training period for new employees?

The specific duration of the training period is not mentioned, but training will be provided comprehensively for those new to the plumbing and heating industry or merchant experience.

Are there opportunities for career development in this role?

Yes, the company offers opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.