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Sales Advisor

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Wolseley Group

21d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You should have strong communication skills, some sales or customer service experience, a positive attitude, and a willingness to learn, with merchant experience being a plus.
  • You will serve customers at the trade counter, handle inquiries, drive sales, manage warehouse duties, and manually handle heavy items.

Requirements

  • Merchant or industry experience is desirable but not essential, as training can be provided
  • Excellent communication skills and confidence to engage with customers
  • Previous experience in sales or customer service is advantageous
  • A positive attitude and eagerness to learn and grow with the training we offer

Responsibilities

  • Serving customers on the trade counter by identifying their requirements and providing product recommendations.
  • Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
  • Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £25,652, plus bonuses and excellent benefits.

Where is the Sales Advisor role located?

The Sales Advisor role is based in Solihull at the Plumb Centre.

What are the working hours for this position?

This is a full-time position requiring 40 hours a week, Monday to Friday between 08:00 am and 05:00 pm, with one in two Saturday mornings from 8 am to 12 noon paid as overtime.

Is prior experience in the industry required?

Merchant or industry experience is desirable but not essential, as training can be provided.

What does the Sales Advisor role entail?

The role involves serving customers on the trade counter, handling enquiries via phone and email, identifying sales opportunities, and performing general warehouse duties.

Are there any benefits offered with the position?

Yes, benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), bonuses, and access to various discounts.

What skills are desired for this role?

Desired skills include excellent communication, confidence in engaging with customers, experience in sales or customer service, and a positive attitude with a willingness to learn.

Is there a specific training program available for new hires?

Yes, training is offered through the award-winning Wolseley Talent Guild to help new hires develop their skills and advance their careers.

Does the company offer any health and wellbeing initiatives?

Yes, the company promotes health and wellbeing by offering free access to healthcare, a popular YuLife app, and a Cycle to Work scheme.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.