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Sales Advisor

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Wolseley Group

20d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You should have strong communication skills, a positive attitude, and an eagerness to learn. Sales or customer service experience is a plus, but training is provided for those without.
  • You will serve customers at the trade counter, manage inquiries, pursue sales opportunities, assist with warehouse duties, and handle heavy items.

Requirements

  • Merchant or industry experience is desirable but not essential, as training can be provided
  • Excellent communication skills and confidence to engage with customers
  • Previous experience in sales or customer service is advantageous
  • A positive attitude and eagerness to learn and grow with the training we offer

Responsibilities

  • Serving customers on the trade counter by identifying their requirements and providing product recommendations.
  • Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
  • Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £25,652 plus bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is based in Solihull at the Plumb Centre.

What are the working hours for this role?

This is a full-time position working 40 hours a week, Monday to Friday from 08:00 am to 05:00 pm, with one in two Saturday mornings from 8 am to 12 noon, paid as overtime.

Is previous experience required for this position?

Merchant or industry experience is desirable but not essential, as training can be provided.

What type of duties will the Sales Advisor be responsible for?

The Sales Advisor will handle customer enquiries, serve customers on the trade counter, pursue sales opportunities, and perform general warehouse duties, including manual handling of heavy items.

Are there any benefits offered with this role?

Yes, the role includes benefits such as annual leave (increasing with length of service), a generous pension scheme, bonuses, access to healthcare, and discounts on online and high street purchases.

What qualities are preferred for applicants?

Applicants should have excellent communication skills, confidence in engaging with customers, a positive attitude, and an eagerness to learn and grow. Previous experience in sales or customer service is advantageous.

Is there an opportunity for career development?

Yes, Plumb Centre provides opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

Is this position permanent?

Yes, this is a permanent role.

When can I apply for this position?

You can submit your application at any time as we shall look forward to receiving it!

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.