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Sales Advisor

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Wolseley Group

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need face-to-face customer service experience, be a team player, eager to learn, and possess a positive attitude with a strong work ethic.
  • You will serve customers at the trade counter, handle inquiries via phone and email, manage warehouse tasks, and ensure accurate picking, packing, and stock management.

Requirements

  • Previous face to face customer service experience
  • To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
  • Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Working within the warehouse - (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets)
  • Loading and unloading stock
  • Booking stock in and putting it away in the designated location
  • Picking and packing customer orders with accuracy and efficiency

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is based in the Basingstoke branch of Plumb Centre.

What are the working hours for this role?

The role is full-time, working 40 hours per week from Monday to Friday 08:00 am to 5:00 pm, with Saturday mornings on a rota basis from 08:00 am to 12:00 pm, paid as overtime.

What experience is required for this position?

Previous face-to-face customer service experience is required for the Sales Advisor position.

Are there opportunities for career development?

Yes, there are opportunities to develop skills and build careers through the award-winning Wolseley Talent Guild.

What benefits are offered with this job?

The benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, and access to various discounts.

Is there a physical aspect to this job?

Yes, this position involves manual handling of heavy stock items such as boilers, radiators, sinks, and toilets as well as loading and unloading stock.

What kind of training will be provided?

While specific training details are not mentioned, the position encourages eagerness to learn and supports skill development.

Is teamwork important in this role?

Yes, being a team player who assists in all areas to ensure the smooth running of the branch is essential.

What is the attitude expected from candidates?

Candidates should show a positive and enthusiastic attitude, with a strong work ethic.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.