FAQs
What is the salary for the Sales and Service Advisor position?
The salary is competitive and comes with additional benefits.
What type of employment is offered for this role?
This is a permanent position.
Where is the job located?
The job is located at Arnold Clark Insurance Services on Kilbirnie Street, Glasgow.
What benefits do employees receive?
Employees receive 33 days’ holiday allowance, generous retail discounts, private healthcare, access to a GP 24/7 through Simplyhealth, pension scheme, maternity and paternity packages, opportunities for training and progression, and more.
What are the working hours for this position?
The working hours are full-time, Monday to Friday, from 9am to 5pm.
Is hybrid working available for this role?
Yes, hybrid working is available once the employee is fully trained.
What are the primary responsibilities of the Sales and Service Advisor?
Responsibilities include taking inbound and outbound calls, identifying sales opportunities, assisting customers with policy changes and renewals, data input, ensuring quality assurance standards, and liaising with insurance partners.
What experience is preferred for this role?
Ideally, candidates should have more than two years’ experience in a similar insurance role.
What essential skills are required for this job?
Essential skills include a high level of accuracy and attention to detail, a professional and clear telephone manner, excellent communication and influencing skills, the ability to multi-task and prioritize workload, and strong teamwork abilities.
What kind of company culture does Arnold Clark promote?
Arnold Clark promotes a diverse and inclusive workplace that values collaboration, unique perspectives, and multiple approaches, while nurturing talent and encouraging ambition.
Are there any conditions for employment?
Yes, employment is offered subject to satisfactory reference and disclosure checks.
What additional benefits do Arnold Clark employees receive?
Employees are entitled to discounts on new and used vehicles, contributory pension scheme, private medical insurance, and life assurance.

