Logo of Huzzle

Sales and Service Advisor

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

AI generated summary

  • You need over two years in insurance, accurate detail, strong communication, multitasking ability, and teamwork skills.
  • You will handle inbound and outbound calls, manage policy changes, input data, ensure quality standards, and collaborate with insurance partners to provide optimal product offerings.

Requirements

  • More than two years’ experience in a similar insurance role
  • A high level of accuracy and attention to detail
  • A professional and clear telephone manner
  • Brilliant communication and influencing skills
  • Ability to multi-task and prioritise your workload
  • Ability to work well within a team

Responsibilities

  • Taking inbound and outbound calls
  • Making the most of sales opportunities within the insurance industry
  • Helping our customers with any changes they make to their policies and renewing them when they become due
  • Data input using a variety of systems
  • Making sure that all aspects of quality assurance are reached, as these will be measured against KPIs
  • Liaising with our insurance partners to make sure we agree the best possible products and value for our customers

FAQs

What is the salary for the Sales and Service Advisor position?

The salary is competitive and comes with additional benefits.

What type of employment is offered for this role?

This is a permanent position.

Where is the job located?

The job is located at Arnold Clark Insurance Services on Kilbirnie Street, Glasgow.

What benefits do employees receive?

Employees receive 33 days’ holiday allowance, generous retail discounts, private healthcare, access to a GP 24/7 through Simplyhealth, pension scheme, maternity and paternity packages, opportunities for training and progression, and more.

What are the working hours for this position?

The working hours are full-time, Monday to Friday, from 9am to 5pm.

Is hybrid working available for this role?

Yes, hybrid working is available once the employee is fully trained.

What are the primary responsibilities of the Sales and Service Advisor?

Responsibilities include taking inbound and outbound calls, identifying sales opportunities, assisting customers with policy changes and renewals, data input, ensuring quality assurance standards, and liaising with insurance partners.

What experience is preferred for this role?

Ideally, candidates should have more than two years’ experience in a similar insurance role.

What essential skills are required for this job?

Essential skills include a high level of accuracy and attention to detail, a professional and clear telephone manner, excellent communication and influencing skills, the ability to multi-task and prioritize workload, and strong teamwork abilities.

What kind of company culture does Arnold Clark promote?

Arnold Clark promotes a diverse and inclusive workplace that values collaboration, unique perspectives, and multiple approaches, while nurturing talent and encouraging ambition.

Are there any conditions for employment?

Yes, employment is offered subject to satisfactory reference and disclosure checks.

What additional benefits do Arnold Clark employees receive?

Employees are entitled to discounts on new and used vehicles, contributory pension scheme, private medical insurance, and life assurance.

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover