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Sales Assistant

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Wolseley Group

5d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Facilities Management
  • Leicester

AI generated summary

  • You should have a full UK driving licence, face-to-face customer service experience, ideally warehouse experience, and a proactive attitude to work well in a team.
  • You will serve customers, handle enquiries, build client relationships, assist in the warehouse, maintain branch standards, and deliver supplies locally using a 3.5T van.

Requirements

  • Full UK Driving Licence is preferable
  • Prior industry experience would be advantageous
  • Previous Face to Face customer service is essential
  • Prior warehouse experience would be ideal
  • Willingness to work as a part of a team and to take on a diverse role
  • Proactive and eager to learn, demonstrating a positive attitude and strong work ethic

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch
  • Providing cover driving a 3.5T van delivering plumbing and heating supplies to our customers in the local area

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695, with additional potential bonuses and excellent benefits.

Where is the Sales Assistant position located?

The Sales Assistant position is based in Leicester (LE4 9LJ) at Plumb Centre.

What are the working hours for this role?

This is a full-time permanent role working 40 hours per week, Monday to Friday between 07:30 am and 5:00 pm, with Saturdays on a rota basis from 8:00 am to 12:00 pm.

What are the main responsibilities of a Sales Assistant?

The main responsibilities include serving customers on the trade counter, responding to enquiries, building relationships with customers, assisting with warehouse duties, maintaining high standards in the branch, and providing delivery services using a 3.5T van.

Is a driving license required for this position?

A full UK Driving Licence is preferable for the Sales Assistant position.

What qualifications or experience are preferred for this role?

Prior industry experience, face-to-face customer service experience, and prior warehouse experience are advantageous for this role.

What benefits are offered along with the salary?

Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, online and high street discounts, access to healthcare, and a Cycle to Work scheme.

Is there an opportunity for career development in this position?

Yes, there are opportunities to develop skills and build careers through the award-winning Wolseley Talent Guild.

What qualities are desired in a candidate for this role?

Candidates should be proactive, eager to learn, work well as part of a team, and demonstrate a positive attitude and strong work ethic.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.