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Sales Assistant

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Smyths Toys Superstores

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cardiff

AI generated summary

  • You should be ambitious, hard-working, energetic, and reliable. Retail experience is a plus, especially in outdoor/bikes, nursery, software & gaming, or warehouse. Flexibility is essential.
  • You will provide excellent customer service, understand customer needs, maintain store cleanliness, restock shelves, manage deliveries, handle checkout, and stay updated on products.

Requirements

  • Are you ambitious, hard working, energetic and reliable?
  • Retail experience in the following areas is highly desirable, but not essential:
  • Outdoor/Bikes
  • Nursery
  • Software & Gaming
  • Backdoor/Warehouse
  • Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible.

Responsibilities

  • Provide a high level of customer service
  • Ascertain customers’ needs and wants
  • Work as part of a fast paced and dynamic team
  • Keep the store clean and tidy
  • Pack shelves and merchandise
  • Work delivery and complete price changes
  • Work on the tills
  • Learn about and keep up to date with our products in order to help customers

FAQs

What is the job title for this position?

The job title is Sales Assistant.

Where is this position located?

This position is located at Smyths Toys Superstores in Newport Road, Cardiff.

Is this position permanent or temporary?

This is a fixed-term contract.

What are the pay rates for this position?

The pay rates are £10.25 per hour for those under 21 years old and £12.50 per hour for those 21 and over.

What is the working schedule like?

The stores are open 7 days a week, and Sales Assistants need to be flexible, especially on weekends, which are the busiest trading days.

What are the main responsibilities of a Sales Assistant?

Responsibilities include providing high levels of customer service, working as part of a team, keeping the store clean and tidy, stocking shelves, working on the tills, and staying updated on products.

Is retail experience required for this role?

Retail experience in areas like outdoor/bikes, nursery, software & gaming, and backdoor/warehouse is highly desirable but not essential.

What benefits are offered to employees?

Benefits include 4 weeks annual leave (increasing with service), a defined contribution pension scheme, life assurance cover, employee assistance programme, in-store discount, maternity and paternity payments, special life-event gifts, and length of service awards.

What qualities are we looking for in an ideal candidate?

The ideal candidate should be ambitious, hard working, energetic, and reliable.

Is Smyths Toys an equal opportunity employer?

Yes, Smyths Toys is an equal opportunity employer.

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Smyths Toys Superstores

Retail & Consumer Goods
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

Smyths Toys Superstores are a leading provider of children's entertainment products and trade from over 100 stores throughout the UK and Ireland. Our stores are bursting with fun and excitement and offer the latest and greatest range of toys, video games, outdoor, baby, and pre-school products. We pride ourselves on offering the most competitive prices on the best possible selection of products and stock everything from dolls and action figures to baby products, video games and playsets. As the fastest growing toy retailer in the UK, we recognise the importance of putting our customers first and aim to achieve this through offering the best service at the best possible prices, all served through our unique brand of fun. We know that the best way to deliver this service is through the strength of our staff and we are constantly on the lookout for new members to join our team. In 2018 we acquired Toys R Us in Germany, Austria and Switzerland, adding a further 90 stores across central European. This brings our total number of stores across Ireland, the UK and Europe to over 200. There’s never been a better or more exciting time to join Smyths Toys. We have a number of exciting job opportunities available which represent an excellent opportunity to join a highly successful and dynamic organisation with significant growth plans. Areas in which we recruit include Marketing, Buying, Logistics, IT, Customer Service, Accounting and Payroll functions, and Store Managers and Sales Assistants. There is promotional potential in all roles and we are seeking employees who are passionate, have the ability to work hard and have a strong desire to understand how the retail business works.