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Sales Assistant

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need plumbing & heating experience, face-to-face sales skills, strong communication, teamwork, a customer-first mindset, enthusiasm to learn, and preferably a driving license.
  • You will assist customers at the trade counter, handle enquiries, manage orders, perform warehouse duties, and maintain merchandising displays to ensure excellent service and organization.

Requirements

  • Plumbing & Heating experience is essential
  • Proven experience in a face to face sales/customer service position
  • Great communication skills and a customer-first approach
  • Great team player and willing to support in all areas of the branch
  • Willingness to learn with an enthusiastic approach
  • A driving licence is preferable as you will be required to cover the regular driver when he is out of the business

Responsibilities

  • Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
  • Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
  • Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
  • Merchandising displays to a high standard in the branch.

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695, plus bonuses and excellent benefits.

Where is the Sales Assistant position located?

The Sales Assistant position is based in the Halifax branch of Plumb Centre.

What are the working hours for this role?

This is a full-time, permanent role with working hours from Monday to Friday between 07:30 am - 5:00 pm, and Saturdays on a rota basis from 08:00 am - 12:00 pm.

Is plumbing and heating experience required for this position?

Yes, plumbing and heating experience is essential for the Sales Assistant position.

What kind of customer service experience is needed?

Proven experience in a face-to-face sales or customer service position is required.

What skills are important for this role?

Important skills for this role include great communication skills, a customer-first approach, being a team player, and a willingness to learn with an enthusiastic attitude.

Is a driving licence necessary for this role?

A driving licence is preferable, as you will be required to cover for the regular driver when he is out of the business.

What benefits does Plumb Centre offer?

Benefits include annual leave that increases with length of service, a generous pension scheme, potential bonuses, enhanced maternity/adoption leave, access to online and high street discounts, and free access to healthcare and the YuLife app.

How can I apply for the Sales Assistant position?

You can apply for the Sales Assistant position by submitting your application through the appropriate channel provided in the job listing.

What type of duties will I perform as a Sales Assistant?

As a Sales Assistant, you will assist customers at the trade counter, handle inquiries via phone and email, carry out general warehouse duties, and merchandise displays to a high standard.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.