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Sales Assistant

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Wolseley Group

3d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Leicester

AI generated summary

  • You should have a full UK driving licence (preferable), face-to-face customer service experience, team spirit, a proactive attitude, and ideally some warehouse experience.
  • You will serve customers, respond to inquiries, build relationships, assist in the warehouse, maintain branch standards, and deliver supplies locally using a 3.5T van.

Requirements

  • Full UK Driving Licence is preferable
  • Prior industry experience would be advantageous
  • Previous Face to Face customer service is essential
  • Prior warehouse experience would be ideal
  • Willingness to work as a part of a team and to take on a diverse role
  • Proactive and eager to learn, demonstrating a positive attitude and strong work ethic

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch
  • Providing cover driving a 3.5T van delivering plumbing and heating supplies to our customers in the local area

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Leicester at the new Plumb Centre branch.

What are the working hours for the Sales Assistant role?

This is a full-time permanent role working 40 hours per week, Monday to Friday between 07:30am - 5:00pm, and Saturdays on a rota basis from 8:00am - 12:00pm.

Is prior industry experience required for this position?

While prior industry experience is advantageous, it is not a strict requirement.

What qualifications or skills do I need for this role?

You should have face-to-face customer service experience, willingness to work as part of a team, and a proactive attitude. A full UK driving license is preferable.

What benefits do you offer along with the salary?

In addition to the salary, benefits include annual leave that increases with length of service, a generous pension scheme, potential bonuses, enhanced maternity/adoption leave, and access to health care and discounts.

Will I need to drive as part of my duties?

Yes, you may be required to drive a 3.5T van to deliver plumbing and heating supplies to customers in the local area.

What kind of training opportunities does Plumb Centre provide?

Plumb Centre provides opportunities for skill development and career growth through their award-winning Wolseley Talent Guild.

Are there any physical requirements for this role?

Yes, the role involves manual handling of heavy items such as boilers, radiators, sinks, and toilets, so physical capability is required.

How do I apply for the Sales Assistant position?

You can apply for the Sales Assistant position by submitting your application through the specified application process outlined in the job listing.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.