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Sales Assistant

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way
  • Be flexible in the hours you can work
  • We may require you to work shifts

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way

FAQs

What are the primary responsibilities of a Sales Assistant?

As a Sales Assistant, your primary responsibilities will include providing excellent customer service, responding efficiently to till queues, processing transactions, replenishing stock, and maintaining a friendly store environment.

Is prior retail experience required for this position?

Prior retail experience is not explicitly required; however, a passion for customer service and a willingness to learn are essential.

Will I receive training as a Sales Assistant?

Yes, this role offers the opportunity to complete a Retailer Level 2 Apprenticeship, providing you with valuable training and development.

What are the working hours for this position?

You will need to be flexible with your working hours, as shifts may vary based on the store's needs.

What benefits does this role offer?

The role offers various benefits, including a 10% discount card, family-friendly benefits, loyal service awards, health and wellbeing programs, career development opportunities, and an increasing holiday allowance.

Does the company celebrate employee birthdays?

Yes, you are allowed to take an extra day off for your birthday each year.

What values does Poundland and Dealz prioritize?

The core values prioritize loving customers, caring for colleagues, and protecting the pounds and euros, which supports a positive and inclusive environment.

How many stores does Poundland operate?

Poundland operates over 900 stores across the UK and Republic of Ireland.

What is the company culture like at Poundland?

The company culture at Poundland is focused on fostering an environment that encourages excellence, inclusion, and sustainability, allowing team members to thrive and make a meaningful impact.

Are there opportunities for career advancement within the company?

Yes, there are opportunities for career advancement, including apprenticeships and career development programs.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.