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Sales Assistant

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have face-to-face customer service experience, team spirit, a willingness to learn, a positive attitude, and the ability to lift heavy items. Industry experience is a plus.
  • You will serve customers, respond to inquiries, build customer relationships, assist with warehouse duties, and maintain high branch standards.

Requirements

  • Prior industry/trade experience would be advantageous
  • Face to Face customer service/sales experience is essential
  • Willingness to work as a part of a team in a fast paced environment in a diverse role
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
  • To be comfortable lifting heavy items

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Rainhill, near Prescott (L35 9LJ), at Plumb Centre.

What are the working hours for this role?

This is a full-time permanent role working 40 hours per week, Monday to Friday from 08:00 am to 5:00 pm, and Saturdays from 08:00 am to 12:00 pm on a rota basis.

What are the primary responsibilities of the Sales Assistant?

The primary responsibilities include serving customers on the trade counter, responding to customer enquiries, proactively contacting customers to build relationships, assisting with general warehouse duties, and ensuring high standards are maintained in the branch.

Is experience in the trade industry necessary for this role?

Prior industry/trade experience would be advantageous, but face-to-face customer service/sales experience is essential.

Are there any benefits offered with this position?

Yes, benefits include annual leave (increasing with length of service), a generous pension scheme, potential bonuses, enhanced maternity/adoption leave, access to online and high street discounts, free healthcare access, and more.

Is the Sales Assistant role physically demanding?

Yes, the role involves manual handling of heavy items such as boilers, radiators, sinks, and toilets, so being comfortable lifting heavy items is necessary.

What kind of skills or qualities should a candidate possess?

A candidate should possess a keenness to learn, a positive and enthusiastic attitude, a strong work ethic, and the ability to work as part of a team in a fast-paced environment.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.