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SALES ASSISTANT (20 hours, Watford)

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MANGO

Nov 5, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You must have 20 hours/week availability, including weekends, be outgoing, have excellent communication skills, a proactive attitude, and ideally have fashion retail experience.
  • You will greet customers warmly, provide product knowledge, multitask to ensure excellent service, aim to meet sales targets, and maintain an attractive store image for optimal customer experience.

Requirements

  • 20 hours per week / 4 days availability including weekends
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is for 20 hours per week, with availability required for 4 days including weekends.

What kind of experience is preferred for this role?

Previous experience of working in fashion retail is desirable for this role.

What are the key responsibilities of a Sales Assistant at Mango?

Key responsibilities include welcoming customers, providing excellent customer service, maintaining product knowledge, achieving sales targets, and keeping the store tidy and organized.

Is there any discount provided to employees?

Yes, employees receive a discount on all Mango lines.

What support is offered to employees for their well-being?

Employees have access to the Employee Assistance Programme (EAP) for support.

Will the employee receive a uniform?

Yes, employees will receive a uniform per season.

What opportunities for growth and development are available?

Mango provides constant development opportunities with varied challenges that promote on-the-job learning.

What type of work environment can employees expect?

Employees can expect a close, inspiring, and ambitious work environment at Mango.

How important is customer service in this role?

Customer service is prioritized above all other tasks in this role, and delivering excellent service is essential for achieving and exceeding sales targets.

What qualities are sought in a candidate for this position?

We are looking for a self-motivated team player with excellent communication skills, a proactive attitude, and enthusiasm for representing the brand through exceptional customer service.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.