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Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Have strong, consistent communication with the team to work collaboratively with all team members
  • Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and support other stores where needed
  • Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
  • Create a genuine and unique experience with every customer
  • Maintain product knowledge and confidently communicate product features and benefits to customers
  • Process new incoming deliveries in a timely and efficient manner
  • Maintain appropriate stock levels on the floor to drive sales
  • Maintain the VM standards to deliver the brand experience
  • Maintain store presentation and housekeeping standards
  • A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle
  • A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs
  • A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude
  • Adaptable and unfazed by frequent visual changes in a high-pressure environment
  • Someone who is looking for opportunities to always learn more

Responsibilities

  • Have strong, consistent communication with the team to work collaboratively with all team members
  • Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and support other stores where needed
  • Maximise every sales opportunity to achieve brand KPIs, store ad individual sales targets
  • Create a genuine and unique experience with every customer
  • Maintain product knowledge and confidently communicate product features and benefits to customers
  • Process new incoming deliveries in a timely and efficient manner
  • Maintain appropriate stock levels on the floor to drive sales
  • Maintain the VM standards to deliver the brand experience
  • Maintain store presentation and housekeeping standards

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is a 0 hours permanent contract, meaning your working hours will vary based on store needs and scheduling.

What kind of experience is required for this role?

The ideal candidate should be a passionate customer advocate, a natural multitasker, highly motivated, adaptable, and eager to learn.

Are there opportunities for career progression within the company?

Yes, there are genuine progression and internal training opportunities available, allowing your career to thrive at Smiggle.

What benefits do Sales Assistants receive?

Sales Assistants enjoy a generous 50% store discount, 28+ days of paid holiday, a pension scheme, a referral program, and access to an Employee Assistance Programme for mental health support.

Is previous retail experience necessary for this role?

While previous retail experience is beneficial, a strong passion for customer service and the ability to work collaboratively with the team are crucial.

Do I need to work on weekends?

Yes, the role requires reliability and flexibility with rostered shifts, which may include weekends and support for other stores as needed.

What is the focus of the Sales Assistant role?

The role focuses on maximizing store performance, delivering exceptional customer experiences, achieving sales targets, and maintaining product knowledge.

Can I apply if I am currently studying?

Yes, as long as you are flexible with your availability and can manage your schedule, you can apply for the position while studying.

What is the company culture like at Smiggle?

Smiggle's culture celebrates joy, friendliness, and fun, embracing unique personalities and individuality in the workplace.

How can I apply for the Sales Assistant position?

You can apply by following the application process outlined in the job listing. Don't miss out—kickstart your adventure with us today!

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Smiggle, the world’s hottest stationery brand, was born in 2003. The ultimate creators of colourful, fun, fashion-forward stationery. The first Smiggle store opened in Melbourne, Australia and word spread fast about the bright pens, notebooks and gadgets that filled a tiny, but very special place. The concept took off and the company soon hit 20 stores, where it caught the eye of the Just Group - Australasia's most exciting fashion & apparel retailer. Smiggle joined the Just Group in August 2007 and has not looked back since! In 2008 Smiggle jumped the seas and opened its first international store in New Zealand. In 2011 Smiggle expanded into Singapore, and in 2014 Smiggle opened its doors in the UK! It's all part of the grand plan to be the world's most exciting and famous stationery brand.