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Sales Assistant

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Topps Tiles

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Chichester

AI generated summary

  • You need retail experience, an interest in interior design, strong customer service, ability to multitask under pressure, excellent communication skills, and attention to detail in transactions.
  • You will sell tiles and advise customers, maintain showroom standards, manage cash transactions, and provide excellent service while staying updated on design trends.

Requirements

  • Previous experience in a retail environment
  • Interest in interior design trends.
  • Excellent customer service skills.
  • Ability to work well under pressure and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling transactions.

Responsibilities

  • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
  • Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
  • Deal with customers face-to-face.
  • Ensure showrooms are clean and tidy.
  • Ensure branch standards are maintained.
  • Ensure point of sale displays are up-to-date and accurate.
  • Have a welcoming and confident approach when dealing with the public.
  • Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
  • Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
  • Complete customer orders over the phone.
  • Offer exceptional customer service, even when under pressure.
  • Offer specific advice to customers on products and their use.

FAQs

What is the hourly wage for this position?

The hourly wage is £12.21 for those aged 21 and above and £10.18 for those aged 20 and below.

What are the main responsibilities of a Sales Assistant at CTD Tiles?

The main responsibilities include selling and advising customers on tile products, maintaining showroom standards, handling cash transactions accurately, providing excellent customer service, and keeping up-to-date with interior design trends.

Is previous retail experience required for this position?

Yes, previous experience in a retail environment is required.

Are there opportunities for training and promotion in this role?

Yes, CTD Tiles offers training, development, and promotion opportunities for long-term career goals.

Will I have to work evenings or on holidays?

No, there is no requirement to work on evenings, Christmas Eve, or Boxing Day.

What qualities is CTD looking for in a candidate?

CTD is looking for someone who is outgoing, friendly, has a positive attitude, and is capable of lifting heavy boxes of tiles.

How do I apply for the Sales Assistant position?

To apply, simply click the apply button; the application process should take just a few minutes if you have a CV ready.

What should I expect during the hiring process?

After applying, you can expect to be contacted ASAP to arrange a chat with the hiring manager.

Do I need to have knowledge of interior design trends?

Yes, an interest in and awareness of interior design trends is preferred for this role.

What kind of work environment can I expect at CTD Tiles?

You can expect a vibrant retail environment where teamwork, product knowledge, and exceptional customer service are valued.

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Topps Tiles

Retail & Consumer Goods
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Our relentless focus on inspiring customers through our love of tiles, combined with our world-class levels of customer service, has characterised the last 60 years.