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Sales Assistant

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schuh

22d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be fully flexible for weekends and weekdays. Previous experience isn’t essential, but customer service or retail experience is preferred. Full training will be provided.
  • You will deliver excellent customer service, meet sales targets, manage stock, process payments, and maintain shop standards while assisting with opening and closing procedures.

Requirements

  • Candidates must be fully flexible both weekends and weekdays.
  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the working hours for the Sales Assistant position?

The position requires full flexibility for both weekends and weekdays.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided.

What are the pay rates for this position?

Hourly rates will match or exceed the national minimum wage for your age.

What kind of discounts do employees receive?

Employees get up to 40% product discount for themselves and their loved ones, plus an annual 100% discount up to the value of £75 / €90 for shoes to wear to work.

How much holiday does the Sales Assistant get?

Employees are entitled to up to 29 days of holiday (including bank holidays), increasing to 34 days after three years of service.

Does this role offer flexible working hours?

Yes, the position offers flexible working hours and contracts to work when it suits you.

Is there any support provided for employee wellbeing?

Yes, there is an Employee Assistance Programme to support wellbeing through resources, helplines, and Virtual GP services.

Does schuh have a commitment to diversity and inclusion?

Yes, schuh embraces diversity and promotes inclusivity, empowering all employees to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds.

Can I manage my earnings as I earn them?

Yes, employees can manage, save, and access their wages as they earn them to get paid their way.

How can I contact the talent team for additional questions?

You can contact the talent team at talent@schuh.co.uk for any additional questions or information.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.