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Sales Assistant

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Claire's

23d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Cardiff
  • Quick Apply

AI generated summary

  • You must conduct piercings with care, operate POS systems, lift 25-75lbs, engage with customers, and have strong math skills, a passion for fashion, and the ability to style curated looks.
  • You will drive sales, perform piercings, maintain store appearance, collaborate with the team, represent the brand, manage operations, and create shareable moments for customers.

Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

FAQs

What are the primary responsibilities of a Sales Assistant at Claire's?

The primary responsibilities include driving sales by providing exceptional customer experiences, conducting piercings, maintaining store displays, collaborating with the team, representing the brand, managing store operations, and encouraging social media sharing of customer experiences.

Is there a training program for new Sales Assistants?

Yes, there is comprehensive training provided for Sales Assistants to become piercing experts and effectively engage with customers.

What kind of work environment can I expect at Claire's?

You can expect a fun, fast-paced, upbeat, inclusive, and supportive work environment where your personality can shine.

Are there any specific physical requirements for this role?

Yes, the role requires standing during scheduled shifts, lifting and maneuvering weights between 11-35 kg (25-75 lbs), and being able to bend, stoop, twist, reach, and climb ladders or step stools.

How important is customer service in this role?

Customer service is extremely important. You are expected to have a customer-first mentality and make customers feel confident and empowered.

What qualifications or skills are required for this position?

Required qualifications include strong verbal and written communication skills, basic mathematics and reading comprehension skills, a passion for fashion and trends, and the ability to operate a Point of Sale (POS) system efficiently.

How does the application process work?

After submitting your application, you can expect an update within 5 days. If the hiring manager is interested, the next step will be a face-to-face interview in one of the stores.

What benefits does Claire's offer to Sales Assistants?

Benefits include an epic employee discount, opportunities for career promotions and growth, and a fun work environment.

Is there a specific customer demographic that Sales Assistants need to be comfortable with?

Yes, Sales Assistants should be comfortable conducting piercings and interacting with a diverse customer base, including young or anxious customers.

What does the store's “Insta-worthy” aesthetic mean for Sales Assistants?

Maintaining an “Insta-worthy” store means ensuring perfect displays and organized inventory that not only looks appealing but also provides a fun and effortless shopping experience for customers.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.