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SALES ASSISTANT (30hours Fix Term, Oxford St)

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MANGO

20d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need to be a self-motivated team player with excellent communication skills, a proactive attitude, and weekend availability. Fashion retail experience is a plus.
  • You will welcome customers, provide product knowledge, serve multiple clients, aim to exceed sales targets, prioritize customer service, and maintain an attractive store image.

Requirements

  • 30 hours fixed term over 5 days- evenings and weekend availability required
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is for 30 hours a week on a fixed-term basis over 5 days, requiring availability for evenings and weekends.

Is previous retail experience required for this role?

Previous experience in fashion retail is desirable but not strictly required.

What will be my main responsibilities as a Sales Assistant?

Your main responsibilities will include promoting the brand's image, maintaining high standards of customer service, selling, keeping the store tidy and organized, and checking and replenishing stock.

What qualities are you looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, a proactive attitude, and enthusiasm for delivering exceptional customer service to achieve and exceed sales targets.

What kind of training and development opportunities does Mango offer?

Mango offers a wide range of training courses, personalized mentoring, continuous development programs, and internal promotion opportunities to help you grow personally and professionally.

Are there any employee benefits for the Sales Assistant position?

Yes, benefits include a 35% discount on all Mango lines, access to an Employee Assistance Programme (EAP) for confidential support, and international opportunities in over 120 markets.

How does Mango value inclusivity in its workplace?

Mango is committed to providing equal opportunities for all and values each person’s authenticity, fostering an inclusive culture where creativity and innovation can thrive.

Will I be required to meet sales targets?

Yes, you will be expected to be familiar with sales targets and aim to achieve and exceed them, both individually and as part of the team.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.