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Sales Assistant

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schuh

30d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cardiff

AI generated summary

  • You don't need previous experience, but customer service or retail background is preferred. Full training will be provided for the role.
  • You will provide exceptional customer service, meet KPIs, manage stock, process payments, merchandise the shop floor, and assist with opening and shutdown procedures.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What is the hourly wage for the Sales Assistant position?

The hourly rates will match or exceed the national minimum wage for your age.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience would be preferable.

What kind of training will be provided?

Full training will be given for the role to ensure you are well-prepared.

What benefits do employees receive?

Employees receive up to 40% product discount, up to 29 days holiday, your birthday off, flexible working hours, a perk platform for discounts, and more.

How many holidays do I get?

You are entitled to up to 29 days holiday, including bank holidays, which increases to 34 after three years of service.

Is there a uniform policy for this position?

Yes, there is a uniform allowance for shoes to wear to work.

What support is available for employee well-being?

There is an employee assistance programme that offers resources, helplines, and Virtual GP services to support your well-being.

Are there opportunities for flexible working hours?

Yes, flexible working hours and contracts are available to suit your needs.

What is schuh's stance on diversity and inclusion?

At schuh, we embrace diversity and promote inclusivity, aiming to empower our people to be themselves and ensure fair treatment for all.

How can I reach out if I have questions about the application process?

You can contact our Talent Acquisition Team at talent@schuh.co.uk if you have any questions or need additional information.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.