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Sales Assistant

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Claire's

Oct 31, 2024

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need some high school education, strong communication and math skills, basic computer knowledge, and customer service understanding. Must handle physical tasks and operate a POS system.
  • You will drive sales with excellent customer service, assist with product queries, manage store deliveries, maintain visual merchandising, and ensure the store is inviting while performing ear piercings.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the primary responsibilities of a Sales Assistant at Claire's?

The primary responsibilities include supporting the Store Manager with retail targets, delivering friendly customer service, ensuring an enjoyable shopping experience, demonstrating products, assisting with queries, processing deliveries, merchandising, and ear piercing (after training).

What qualifications or skills are required for this position?

Some high school education is required, along with excellent communication and organizational skills, basic computer skills, an understanding of customer service, strong math and reading comprehension abilities, and the capability to stand for scheduled shifts.

Is training provided for ear piercing?

Yes, full training for ear piercing is provided.

What does Claire's look for in terms of customer service?

Claire's values excellent customer service, and associates should understand its importance and strive to deliver a fun and enjoyable shopping experience for all customers.

Are there any physical requirements for the Sales Assistant role?

Yes, candidates must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally, as well as perform tasks that involve bending, stooping, extended reaching, and climbing.

What kind of work environment can I expect at Claire's?

Claire's promotes a fun work environment and encourages all store members to wear their products, creating a vibrant and friendly atmosphere.

Is prior retail experience necessary for this position?

While prior retail experience can be beneficial, it is not explicitly stated as a requirement. The focus is on a willingness to learn and commitment to the role.

How does Claire's support employee development?

Claire's encourages and supports employee development by providing the necessary skills and opportunities for growth within the company for those who are committed and ambitious.

Does Claire's offer equal employment opportunities?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, actively encouraging applications from underrepresented groups and accommodating applicants' needs throughout the recruitment process.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.