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Sales Assistant

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Wolseley Group

5d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You need prior sales or customer service experience, a positive attitude, strong work ethic, confidence in customer engagement, and a proactive sales approach to build relationships.
  • You will serve customers, respond to enquiries, manage stock, and proactively build relationships to enhance branch growth.

Requirements

  • Prior customer service or sales experience.
  • Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
  • Confidence in engaging with customers both face-to-face and over the phone.
  • A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Booking stock in and putting it away in the designated location
  • Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695 plus bonuses and excellent benefits.

What are the main responsibilities of a Sales Assistant?

The main responsibilities include serving customers on the trade counter, responding to enquiries via phone and email, booking stock in and organizing it, and proactively contacting customers to build relationships and drive branch growth.

What are the working hours for this position?

This is a full-time permanent role working 40 hours per week, Monday to Friday, with weekend work required 1 in 3 Saturdays, paid as overtime from 8 am to 12 pm.

What qualifications or experience are required for the Sales Assistant role?

Prior customer service or sales experience is required, along with a willingness to learn, a positive attitude, and confidence in engaging with customers both face-to-face and over the phone.

What benefits do employees receive?

Employees receive annual leave (which increases with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, online and high street discounts, and access to healthcare and wellness programs.

Is there a possibility for career development?

Yes, Plumb Centre offers opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

Are there any specific sales skills needed for this role?

A confident, proactive approach to sales is required, including promoting products, quoting accurately, and building customer relationships over the phone.

How important is customer relationship building in this role?

Customer relationship building is very important, particularly focusing on customers with reduced or inactive spending to drive branch growth.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.