Logo of Huzzle

Home

Matches

Explore

Manage

Sales Assistant

image

Wolseley Group

13d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You need face-to-face customer service experience, a team player attitude, eagerness to learn, and the ability to lift heavy items. Prior trade experience is a plus.
  • You will assist customers at the trade counter, handle enquiries, build relationships, manage orders, and maintain high branch standards while performing warehouse duties involving heavy items.

Requirements

  • Prior industry/trade experience would be advantageous
  • Face to Face customer service/sales experience is essential
  • Willingness to work as a part of a team in a fast paced environment in a diverse role
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
  • To be comfortable lifting heavy items

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695, plus bonuses and excellent benefits.

Where is the job located?

The Sales Assistant position is located in Rainhill, near Prescott (L35 9LJ) at the Plumb Centre.

What are the working hours for this role?

This is a full-time permanent role working 40 hours per week, Monday to Friday from 08:00 am to 5:00 pm, and Saturdays from 08:00 am to 12:00 pm on a rota basis.

What benefits are provided to employees?

Benefits include annual leave that increases with length of service, a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a range of online and high street discounts.

Is prior industry experience required for the role?

While prior industry/trade experience is advantageous, face-to-face customer service/sales experience is essential.

What are the physical requirements of the job?

The role requires comfort with lifting heavy items, such as boilers, radiators, sinks, and toilets, as part of the general warehouse duties.

What qualities are you looking for in a candidate?

We seek candidates with a keenness to learn, a positive and enthusiastic attitude, a strong work ethic, and a willingness to work as part of a team in a fast-paced environment.

How many hours a week will I be working?

You will be working 40 hours per week in this role.

Will I have the opportunity for career development?

Yes, Plumb Centre provides opportunities to develop skills and build careers through the award-winning Wolseley Talent Guild.

What kind of tasks will I be responsible for as a Sales Assistant?

You will be responsible for serving customers, responding to inquiries, proactively contacting customers, assisting with warehouse duties, and maintaining high standards in the branch.

image

Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.