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Sales Assistant

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Wolseley Group

6d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have face-to-face customer service experience, be a team player, eager to learn, comfortable lifting heavy items, and ideally possess industry experience.
  • You will serve customers at the trade counter, handle inquiries, build relationships, assist in the warehouse, manage stock, and maintain high branch standards.

Requirements

  • Prior industry or trade experience would be ideal
  • Previous face to face customer service/sales experience is essential
  • To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
  • Willingness to work as a part of a team and to take on a diverse role
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
  • To be comfortable lifting heavy items

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
  • Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
  • Assisting with general warehouse duties including booking incoming stock onto the system and putting it away in the warehouse which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
  • Ensuring high standards are maintained in the branch

FAQs

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is £26,695 plus bonuses and excellent benefits.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Newbury, Berkshire (RG14 5SS).

What are the working hours for this role?

This is a full-time permanent role working 40 hours per week, Monday to Friday from 07:30 AM to 4:30 PM, with no weekend work required.

What specific responsibilities will I have as a Sales Assistant?

As a Sales Assistant, you will serve customers on the trade counter, respond to customer enquiries via phone and email, build relationships with customers, assist with warehouse duties, and ensure high standards are maintained in the branch.

Is previous sales or customer service experience required?

Yes, previous face-to-face customer service or sales experience is essential for this position.

Are there opportunities for professional development?

Yes, the company provides opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

What benefits are offered with this position?

Benefits include annual leave that increases with length of service, a generous pension scheme, potential bonuses, enhanced maternity/adoption leave, access to discounts, free healthcare access, and a Cycle to Work scheme.

Do I need any specific skills or qualities to apply for this position?

Yes, ideal candidates should be team players, willing to assist in all areas, eager to learn, have a strong work ethic, and be comfortable lifting heavy items.

Is prior industry or trade experience necessary?

While prior industry or trade experience is ideal, it is not strictly required for the position.

How can I apply for the Sales Assistant position?

You can submit your application through the company's designated application process, as stated in the job announcement.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.