FAQs
What are the main responsibilities of a Sales Assistant at schuh?
The main responsibilities include delivering excellent customer service, offering a free measure and fitting service, providing product knowledge, meeting KPIs and targets, processing payments and orders, managing stock, maintaining high shop and back area standards, and assisting with opening and shutdown procedures.
Is previous retail or customer service experience required for this position?
Previous experience is not essential, but customer service and/or retail experience would be preferable. Full training will be provided for the role.
What benefits do Sales Assistants receive?
Sales Assistants receive up to 40% product discount, an annual 100% discount up to the value of £75 / €90 for work shoes, up to 29 days holiday (increasing to 34 after three years), your birthday off, flexible working hours, a perk platform for discounts, access to wages as you earn them, an employee assistance program, and a pension scheme.
Are there opportunities for career progression?
Yes, there are opportunities for career progression, especially as you gain experience and demonstrate your abilities within the role.
What kind of work schedule can I expect?
The Sales Assistant role offers flexible working hours and contracts to accommodate your personal schedule.
How can I apply for the Sales Assistant position?
You can apply for the Sales Assistant position by submitting your application to the Talent Acquisition Team. If you have any questions, you can reach out to talent@schuh.co.uk.
Does schuh have a diversity and inclusion policy?
Yes, schuh is committed to embracing diversity and promoting inclusivity, ensuring that all colleagues and customers from different backgrounds are treated fairly.
What support is available for employees with disabilities or health conditions?
schuh is committed to providing reasonable adjustments to support employees with disabilities or health conditions. Candidates are encouraged to inform the talent team of any adjustments needed during the hiring process.
What is the hourly wage for this position?
The hourly rate for a Sales Assistant will match or exceed the national minimum wage for your age.
Do Sales Assistants get any time off for their birthday?
Yes, Sales Assistants receive their birthday off as an additional benefit to celebrate their special day.

