Logo of Huzzle

Sales Assistant

image

schuh

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

AI generated summary

  • You don’t need prior experience, but customer service or retail experience is preferred. Full training will be provided for the role.
  • You will provide excellent customer service, offer fitting services, manage stock, process payments, maintain store standards, and assist with opening and closing procedures.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible to both child and their parent/guardian
  • Offering our free measure and fitting service to our little customers
  • Providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the main responsibilities of a Sales Assistant at schuh?

The main responsibilities include delivering excellent customer service, offering a free measure and fitting service, providing product knowledge, meeting KPIs and targets, processing payments and orders, managing stock, maintaining high shop and back area standards, and assisting with opening and shutdown procedures.

Is previous retail or customer service experience required for this position?

Previous experience is not essential, but customer service and/or retail experience would be preferable. Full training will be provided for the role.

What benefits do Sales Assistants receive?

Sales Assistants receive up to 40% product discount, an annual 100% discount up to the value of £75 / €90 for work shoes, up to 29 days holiday (increasing to 34 after three years), your birthday off, flexible working hours, a perk platform for discounts, access to wages as you earn them, an employee assistance program, and a pension scheme.

Are there opportunities for career progression?

Yes, there are opportunities for career progression, especially as you gain experience and demonstrate your abilities within the role.

What kind of work schedule can I expect?

The Sales Assistant role offers flexible working hours and contracts to accommodate your personal schedule.

How can I apply for the Sales Assistant position?

You can apply for the Sales Assistant position by submitting your application to the Talent Acquisition Team. If you have any questions, you can reach out to talent@schuh.co.uk.

Does schuh have a diversity and inclusion policy?

Yes, schuh is committed to embracing diversity and promoting inclusivity, ensuring that all colleagues and customers from different backgrounds are treated fairly.

What support is available for employees with disabilities or health conditions?

schuh is committed to providing reasonable adjustments to support employees with disabilities or health conditions. Candidates are encouraged to inform the talent team of any adjustments needed during the hiring process.

What is the hourly wage for this position?

The hourly rate for a Sales Assistant will match or exceed the national minimum wage for your age.

Do Sales Assistants get any time off for their birthday?

Yes, Sales Assistants receive their birthday off as an additional benefit to celebrate their special day.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.