Sales Assistant

WHSmith

Nov 3, 2024

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Hospitality & Retail

Requirements

Availability must include some weekends.
Candidates will be required to work on both the WHSmith and Post Office counters.
Full training will be provided for both.
A successful financial background check is required for this role in order to work on the Post Office counter.
Applicants must be +18 years due to lone working, and being responsible for opening and closing the store.

Responsibilities

Delivering an exceptional customer service to all customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is Permanent.

How many hours per week will I be contracted to work?

You will be contracted to work 8 hours per week, split into a minimum of 2 shifts.

Are there any specific availability requirements for this role?

Yes, availability must include some weekends.

Will I need to complete any training for this role?

Yes, full training will be provided for working on both the WHSmith and Post Office counters.

Is there an age requirement for applicants?

Yes, applicants must be at least 18 years old due to lone working responsibilities.

What customer service expectations are there for a Sales Assistant?

As a Sales Assistant, you are expected to deliver exceptional customer service to all customers.

Are there opportunities for overtime?

Yes, there may be opportunities for overtime when covering sickness and holiday.

What qualities does WHSmith look for in their Sales Assistants?

WHSmith looks for a passion for customer service, confident communication, motivation to achieve results, and adaptability to meet company goals.

What benefits are offered to Sales Assistants?

Benefits include a salary, pension scheme, paid annual leave, employee discounts, and access to an Employee Assistance Programme for wellbeing support.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Congleton, Cheshire, UK.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods

Industry

10,001+

Employees

1972

Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.