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SALES ASSISTANT

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MANGO

Oct 11, 2024

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Hamburg
  • Quick Apply

AI generated summary

  • You are a reliable team player with strong communication skills in German. A passion for fashion and a helpful attitude in customer service are essential. Retail experience is a plus but not required.
  • You ensure customer satisfaction, assist with outfit selection, maintain store and fitting room organization, support inventory processes, meet sales goals, and provide excellent service at checkout.

Requirements

  • Du bist ein Teamplayer - Zuverlässigkeit ist für dich selbstverständlich und du bist bereit, dein Team flexibel zu unterstützen.
  • Als Kommunikationstalent kannst du Dich im Deutschen gut ausdrücken.
  • Erfahrung im Einzelhandel? Interessant, aber kein Muss!
  • Du liebst die Welt der Mode und bist an den aktuellen Trends interessiert.
  • Kundenservice bedeutet für dich Hilfsbereitschaft.

Responsibilities

  • Als Sales Assistant in unserem Store sorgst Du dafür, dass unsere Kunden sich bei uns wohlfühlen!
  • Du bietest deine Unterstützung an und hilfst ihnen dabei, das perfekte Outfit zu finden und inspirierst sie neues zu probieren ob in der Anprobe oder auf der Verkaufsfläche.
  • Außerdem achtest du darauf, dass die Anprobe aufgeräumt ist und unsere Ware auf der Fläche ordentlich präsentiert ist und alle Größen aufgefüllt sind.
  • Auch hinter den Kulissen im Lager sicherst du den reibungslosen Ablauf unserer Prozesse im Store. Unsere Technologien helfen Dir dabei, flink und effizient zu agieren!
  • Du bist mit den Verkaufszielen vertraut, um die Filiale bei ihren Zielen unterstützen zu können, sowohl einzeln als auch in Team.
  • An der Kasse sorgst Du dafür, dass unsere Kunden im letzten Schritt ihres Besuchs einen großartigen Kundenservice erleben.

FAQs

What is the working schedule for the Sales Assistant position?

The position is for a part-time Sales Assistant role with a working schedule of 9.5 hours per week.

Is experience in retail required for this job?

Experience in retail is interesting but not a requirement for the Sales Assistant position.

What are the responsibilities of a Sales Assistant at Mango?

As a Sales Assistant, you will support customers in finding the perfect outfit, maintain organized fitting rooms, ensure merchandise is presented well on the sales floor, assist with stock processes, and provide excellent customer service at the cash register.

What kind of benefits can I expect from this position?

Employees can expect benefits such as feedback and development conversations, employee discounts, paid vacation days, a retirement plan, and seasonal uniforms.

Are there opportunities for growth and development in the company?

Yes, Mango offers national and international development opportunities to help employees grow their potential and advance within the company.

What makes working at Mango unique?

Working at Mango is unique due to the emphasis on creativity, teamwork, and the chance to be part of a dynamic and innovative fashion company that values diversity and inclusion.

Is the workplace inclusive for people with disabilities?

Yes, Mango is committed to inclusivity and welcomes applications from individuals with disabilities.

How do I apply for the Sales Assistant position?

You can apply online by submitting your application through Mango's career portal, where you can showcase your skills and experiences.

What type of discount do employees receive on merchandise?

Employees receive a 35% discount on all Mango products and an additional 10% discount on leather items from the new collection.

Are there provisions for holiday pay or bonuses?

Yes, depending on the duration of your employment, you may be eligible for holiday pay and Christmas bonuses.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.