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Sales Assistant

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schuh

29d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You don't need previous experience, but customer service or retail experience is preferred. Full training will be provided for the role.
  • You will provide exceptional customer service, meet KPIs, process transactions, manage stock, maintain shop standards, and assist with opening and closing procedures.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the hourly rates for the Sales Assistant position?

The hourly rates will match or exceed the national minimum wage for your age.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided for the role.

What will be my responsibilities as a Sales Assistant?

Your responsibilities will include delivering high levels of customer service, meeting KPIs and personal targets, processing payments and customer orders, managing stock and shop floor merchandising, maintaining high standards, and assisting with opening/shutdown procedures.

What benefits do employees receive?

Employees receive up to 40% product discount, an annual 100% discount for work shoes (up to £75 / €90), up to 29 days holiday increasing to 34 after three years, your birthday off, flexible working hours, access to a perks platform for discounts, wage management options, employee assistance programs, and a pension scheme.

What is schuh's stance on diversity and inclusion?

At schuh, we embrace diversity and promote inclusivity, empowering our people to be themselves. We are committed to treating all colleagues and customers fairly, regardless of their backgrounds, beliefs, and communities.

Can I request adjustments for disabilities or health conditions during the hiring process?

Yes, we are committed to providing reasonable adjustments and encourage you to let our talent team know of any adjustments needed during the hiring process.

How can I contact the Talent Acquisition Team if I have questions?

You can contact our Talent Acquisition Team at talent@schuh.co.uk for any questions or additional information.

What is the process for reviewing applications?

Our Talent Acquisition Team will work as quickly as possible to review your application.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.