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Sales Assistant

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schuh

13d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You don't need previous experience, but customer service or retail experience is preferred. Full training will be provided for the role.
  • You will provide excellent customer service, meet targets, process payments, manage stock, merchandise the shop, maintain cleanliness, and assist with opening and closing procedures.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What is the hourly wage for the Sales Assistant position?

The hourly rates will match or exceed the national minimum wage for your age.

Do I need previous experience to apply for this position?

Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be given for the role.

What are the main responsibilities of a Sales Assistant?

The main responsibilities include delivering high-level customer service, processing payments, managing stock, maintaining shop floor standards, and assisting with opening/shutdown procedures.

What benefits do employees receive?

Employees receive up to 40% product discount, up to 29 days holiday (increasing to 34 after three years), birthday off, flexible working hours, access to a perk platform for discounts, employee assistance programmes, and a pension scheme.

How flexible are the working hours?

We offer flexible working hours and contracts, allowing you to work when it suits you best.

Is there a support program for employee wellbeing?

Yes, we provide an employee assistance programme that includes resources, helplines, and Virtual GP services to support your wellbeing.

What is schuh’s commitment to diversity and inclusion?

At schuh, we embrace diversity and promote inclusivity, empowering our people to be themselves, and ensuring that everyone is treated fairly regardless of their background or beliefs.

Can accommodations be made for disabilities during the hiring process?

Yes, we are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

How can I get in touch if I have questions about the application process?

If you have any questions or need additional information, please contact our Talent Acquisition Team at talent@schuh.co.uk.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.