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Sales Assistant

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schuh

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

AI generated summary

  • You must be available throughout the Christmas season. Previous customer service or retail experience is preferred, but not required; full training will be provided.
  • You will provide excellent customer service, assist with fitting, manage stock, process payments, maintain shop standards, and support opening/shutdown procedures while meeting KPIs.

Requirements

  • Candidates must have availability to work throughout the Christmas Season.
  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible to both child and their parent/guardian
  • Offering our free measure and fitting service to our little customers
  • Providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position offers flexible working hours, allowing you to work at times that suit you, especially throughout the Christmas season.

Is previous retail experience required for this role?

Previous experience is not essential, although customer service and/or retail experience would be preferable. Full training will be provided for the role.

What benefits does a Sales Assistant receive?

Sales Assistants receive up to 40% product discount, an annual 100% discount on shoes for work, up to 29 days of holiday, your birthday off, access to a perk platform for discounts, and various employee assistance programs.

How many holiday days do I get?

You are entitled to up to 29 days of holiday, including bank holidays, which increases to 34 days after three years of service.

Is there a pension scheme available?

Yes, there is a pension scheme available to help you save for the future.

What is the pay rate for the Sales Assistant position?

The hourly rates will match or exceed the national minimum wage for your age.

How can I contact the Talent Acquisition Team if I have questions?

You can reach out to the Talent Acquisition Team by emailing talent@schuh.co.uk if you have any questions or need additional information.

Do you provide support for employees with disabilities or health conditions?

Yes, we are committed to providing reasonable adjustments to support individuals with disabilities or health conditions during the hiring process and throughout their employment.

Will I receive training for the Sales Assistant role?

Yes, full training will be provided to help you succeed in the Sales Assistant role.

What is the approach of schuh towards diversity and inclusion?

At schuh, we embrace diversity and promote inclusivity, aiming to empower our people to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds, beliefs, and communities.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.