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Sales Assistant

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Claire's

7d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Nottingham
  • Quick Apply

AI generated summary

  • You must conduct piercings with empathy, operate a POS system, lift 25-75lbs, communicate well, have math skills, and show a passion for fashion and trends while creating looks.
  • You will excel in sales, perform piercings, maintain store displays, support team collaboration, represent the brand, assist in operations, and encourage customers to share their purchases on social media.

Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

FAQs

What are the main responsibilities of a Sales Assistant at Claire's?

The main responsibilities include driving sales by delivering exceptional customer experiences, conducting piercings, maintaining store displays and organization, collaborating with team members, representing the brand, supporting store operations, and encouraging customers to share their purchases on social media.

Is prior experience in retail sales necessary for this position?

While previous retail experience is beneficial, it is not a strict requirement. Passion for sales and customer service is highly valued.

What qualifications are necessary for conducting piercings?

You will receive comprehensive training to become a piercing expert, which includes learning how to conduct piercings safely, educate customers on aftercare, and maintain a sterile environment.

How many hours per week can I expect to work?

The number of hours may vary based on store needs and your availability, but we typically aim for flexible scheduling to accommodate your commitments.

What kind of training will I receive as a Sales Assistant?

You'll receive training in sales techniques, customer service, store operations, and specific training for conducting piercings to ensure you are well-prepared for your role.

Are there opportunities for career advancement at Claire's?

Yes, Claire's offers real opportunities for promotions and career growth, allowing you to advance within the company.

What qualities are Claire's looking for in a candidate?

We seek candidates with sales-obsessed energy, social and digital savvy, a customer-first mentality, and a readiness to hustle and stay organized.

Does Claire's offer employee discounts?

Yes, employees receive an epic discount on the latest accessories.

How can I request accommodations during the hiring process?

You may inform us of any accommodations you require at any stage of the recruitment process, and we will do our best to accommodate your needs.

How long will it take to hear back after submitting my application?

You can expect an update within 5 days after submitting your application. If the hiring manager wishes to proceed, you will be invited for a face-to-face interview.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.