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Sales Assistant

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Claire's

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Birmingham
  • Quick Apply

AI generated summary

  • You can conduct piercings, operate a POS, lift 25-75 lbs, and create fashion looks. Strong communication, math skills, and trend awareness are essential.
  • You will drive sales, conduct piercings, maintain store aesthetics, support team morale, represent the brand, handle operations, and inspire customers to share their experiences online.

Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

FAQs

What is the primary role of a Sales Assistant at Claire's?

The primary role of a Sales Assistant at Claire's is to drive sales by delivering exceptional customer experiences, upselling accessories, and promoting ongoing promotions while also engaging in tasks such as conducting piercings and maintaining store presentation.

What are the responsibilities of a Sales Assistant?

A Sales Assistant is responsible for crushing sales goals, conducting piercings, maintaining store displays, collaborating with the team, representing the brand, supporting store operations, and encouraging customers to share their experiences on social media.

What skills are required for this position?

Required skills include strong verbal and written communication, a good grasp of mathematics and reading comprehension, the ability to operate a Point of Sale (POS) system, and a passion for fashion and trends.

Are there any physical requirements for this job?

Yes, you must be able to stand for scheduled shifts, lift and maneuver weights between 11-35 kg (25-75 lbs), and perform tasks such as bending, stooping, and climbing ladders or step stools.

Is there an opportunity for career advancement?

Yes, Claire's offers real opportunities for promotions and career growth for dedicated employees.

What employee benefits are offered by Claire's?

Benefits include an epic employee discount on accessories, career growth opportunities, and a fun, fast-paced work environment.

How does the interview process work?

After submitting your application, you can expect an update within 5 days. If selected, you will participate in a face-to-face interview at one of the stores.

Is prior experience in retail necessary for this position?

While prior experience in retail is beneficial, it is not explicitly stated as a requirement. A passion for customer service and self-expression is highly valued.

How does Claire's handle accommodations for applicants?

Claire's is committed to diversity, equity, and inclusion and will accommodate applicants' needs upon request throughout all stages of the recruitment process.

What are the hours for a Sales Assistant?

The hours can vary based on the store's needs, but Sales Assistants should be prepared to work scheduled shifts that include standing for extended periods.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.