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Sales Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

AI generated summary

  • You need passion for customer service, teamwork skills, initiative under pressure, attention to detail, tech-savviness, and the ability to handle physical demands. Must be 18+.
  • You will engage customers, promote our mission, organize donated stock, collaborate on online sales, act as Keyholder, and build knowledge of BHF to enhance the customer experience.

Requirements

  • Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
  • You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service focussed and passionate about sustainability
  • You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
  • You’ll need to be 18+ years old to apply for this role.
  • This role can be physically demanding and will involve moving a high volume of donation bags.

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
  • You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF

FAQs

What are the working hours for this Sales Assistant role?

This is a part-time role working 14 hours a week, which includes mandatory Sunday working with flexibility to work across the week and on bank holidays as per a rota.

Is previous retail experience necessary for the Sales Assistant position?

No, previous retail experience is not essential; we are looking for passion, energy, and a commitment to delivering excellent customer service.

What tasks will I be responsible for as a Sales Assistant?

As a Sales Assistant, you will engage with customers, organize and merchandise donated stock, collaborate with the E-Commerce team, and act as a Keyholder when the manager is not on duty, among other responsibilities.

Does this job require physical activity?

Yes, the role can be physically demanding and will involve moving a high volume of donation bags.

What kind of support does the British Heart Foundation offer to their employees?

The British Heart Foundation offers various benefits, including 38 days of annual leave, enhanced family policies, a health cash plan, early access to wages, staff discounts, and a pension.

Is a DBS Check required for this position?

Yes, a basic criminal records check (DBS Check) is required as part of the safeguarding process.

How can I apply for the Sales Assistant role?

To apply, click the “Apply” button, which will redirect you to the BHF Careers page to complete the application form and submit your CV.

What can I do if I need adjustments during the recruitment process?

If you need any adjustments during the application or interview process, please contact a member of the Recruitment team for assistance.

Are there opportunities for career progression in this role?

Yes, the British Heart Foundation supports a strong culture of internal progression and will actively assist you in developing your career.

Is there a specific age requirement for applying to this role?

Yes, you must be 18 years or older to apply for this position.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.