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Sales Assistant - Coffee

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WHSmith

Nov 1, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Stirling

Requirements

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.
  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

What are the working hours for this role?

The working hours for this role are 16 hours on weekends and 1 shift on a weekday.

What are the primary responsibilities of a Sales Assistant?

The primary responsibilities of a Sales Assistant include delivering exceptional customer service, carrying out stock replenishment, maintaining store tidiness, ensuring high display and visual merchandising standards, and supporting colleagues as part of a team.

What qualities are desired in a Sales Assistant?

Desired qualities for a Sales Assistant include a passion for customer experience, confidence in team communication, motivation to achieve results and standards, and adaptability to meet company requirements and goals.

What benefits do employees receive?

Employees receive a salary, pension scheme, paid annual leave, employee discounts, and a range of deals from retail partners.

What support does the Employee Assistance Programme provide?

The Employee Assistance Programme provides help and guidance for employee wellbeing, including physical, mental, and financial support.

In which locations does WHSmith operate?

WHSmith operates in airports, hospitals, rail stations, and motorway services across the UK.

What is the salary for this position?

The salary for this position is up to £11.50 per hour.

Is this position full-time or part-time?

This position is part-time.

What is the format of the business for this role?

The format of the business for this role is railway.

What is the shift pattern for this job?

The shift pattern for this job is flexible, not including nights.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.