Sales Assistant - M&S

WHSmith

Jul 6, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
London

Requirements

Strong communication and listening skills.
Great organisation skills plus strong attention to detail.
A passion for providing great customer service.
Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.

Responsibilities

Delivering exceptional customer service experience on the shop floor and at service points putting the customer before task every time.
Delivering ‘best in town’ standards through presentation, availability and keeping the store clean and tidy.
Having great product knowledge to sell and recommend our products and services to customers.
Proactively engaging with customers to understand their needs and make recommendations.
Working as part of a winning Team: pulling together, you can adapt to what can be a changing fast-paced environment.

FAQs

What is the job title for this position?

The job title is Sales Assistant - M&S.

What is the location of the job?

The job is located at Northwick Park Hospital in Middlesex, UK (Post Code: HA1 3UJ).

Is this position permanent or temporary?

This position is permanent.

What are the working hours for this role?

The working hours are part-time, totaling 7.30 hours per week, with a flexible shift pattern that does not include nights.

What are the key responsibilities of the Sales Assistant?

Key responsibilities include delivering exceptional customer service, maintaining store standards, having great product knowledge, proactively engaging with customers, and working as part of a team.

What skills are preferred for this role?

Preferred skills include strong communication and listening skills, great organization skills with attention to detail, a passion for customer service, and the ability to work collaboratively in a team.

What kind of training is provided for this role?

Full training is provided for the role of Sales Assistant.

How is the team rewarded for their work?

Team members are rewarded with a salary, pension scheme, paid annual leave, employee discounts, and a variety of deals from retail partners. Additional support is provided through the Employee Assistance Programme for wellbeing.

Is WHSmith an inclusive employer?

Yes, WHSmith is proud to be an inclusive employer and strives to make all colleagues feel welcome and free to be themselves.

What is the salary for this position?

The salary for this position is up to £11.50 per hour.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods

Industry

10,001+

Employees

1972

Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.