FAQs
What are the primary responsibilities of a Sales Assistant?
As a Sales Assistant, you will ensure excellent customer service, assist customers, process till transactions, replenish stock, maintain store standards, and deliver promotions in a timely manner.
Is this position only for weekends?
Yes, this job specifically requires availability to work on weekends, but you may need to be flexible with your hours and shifts.
Will I receive training in this role?
Yes, there is an opportunity to complete a Retailer Level 2 Apprenticeship while working as a Sales Assistant.
What benefits are offered to Sales Assistants?
Benefits include a 10% discount card, family-friendly benefits, loyalty awards, access to an exclusive discount portal, apprenticeships, life assurance cover, health and wellbeing support, increasing holiday allowance, and an extra day off for birthdays.
What is the company culture like at Poundland & Dealz?
The company culture is built on providing excellent value, fostering inclusion and sustainability, and empowering colleagues to thrive. The core values include loving customers, caring for colleagues, and protecting financial resources.
How does Poundland & Dealz prioritize customer service?
Poundland & Dealz emphasizes excellent customer service by ensuring Sales Assistants are friendly, welcoming, and helpful in every interaction with customers.
What prior experience is required for this position?
Previous experience in customer service or retail is beneficial but not explicitly required; a passion for customer service and a willingness to learn are key.
Is cash handling a part of the Sales Assistant's responsibilities?
Yes, delivering accurate cash handling and adhering to till operational procedures are part of the Sales Assistant's duties.
How many days of holiday are offered?
Sales Assistants are entitled to a holiday allowance that increases by one day per year, up to a maximum of 33 days.