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SALES ASSOCIATE

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Columbia Sportswear Company

Sep 10, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Chester
  • Quick Apply

AI generated summary

  • You need to be 16+, have up to 2 years of experience, skills in retail software, ability to lift 40 lbs, communicate clearly, and be flexible with your schedule. High school diploma preferred.
  • You will maintain store standards, handle transactions, restock merchandise, assist customers with product inquiries, and collaborate with teammates to enhance the consumer experience.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization.
  • Experience interacting with and serving consumers.
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
  • 16 years of age or older
  • Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
  • Occasionally requires the ability to work in a place.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Maintain store and visual merchandising, cleanliness, and safety standards; retrieves merchandise from stock room and other inventory locations to restock the sales floor.
  • Performs cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; connects consumer to the company loyalty programs.
  • Contributes to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
  • Serves consumers by responding to consumer questions regarding product features, benefits, and availability; asks questions to understand consumer’s needs related to merchandise and assists with buying decisions. Supports Columbia Sportswear Company values to enhance the consumer experience and teamwork with their fellow employees.
  • Acquires necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations.

FAQs

What is the main responsibility of a Sales Associate at Columbia Sportswear Company?

The main responsibility of a Sales Associate is to create memorable customer experiences by ensuring product availability on the sales floor, creating visual displays, addressing customer inquiries, and running an efficient checkout process.

Is there a specific education requirement for this position?

No specific education is required, although a High School Diploma or GED is preferred.

How much retail experience is required for this role?

The position requires 2 years or less of experience in a retail position or specialization.

What kind of skills are necessary for this Sales Associate role?

Skills necessary for this role include experience interacting with consumers, proficiency in operating Inventory and Point of Sales (POS) systems, and familiarity with various retail software tools.

What are the job conditions for a Sales Associate?

The job conditions involve frequently being in a more active environment that may require moving about, handling items weighing up to 40 lbs, and working in conditions with potential exposure to dust and noise.

What is the minimum age requirement for applicants?

Applicants must be 16 years of age or older.

Is there a need for flexible scheduling in this position?

Yes, there is a need for flexible scheduling that may change seasonally and respond to location-specific business trends.

How should applicants request accommodations during the application process?

Applicants needing accommodations should reach out to AskHR@columbia.com with the subject "Applicant Assistance Requested."

Is a background in customer service necessary for this role?

Experience interacting with and serving consumers is necessary, making a background in customer service beneficial.

Will I be trained on product knowledge and company policies?

Yes, associates will acquire necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations effectively.

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.