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Sales Associate

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Azadea Group

Nov 10, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

Requirements

  • Fluency in English.
  • Proficiency in MS Office.
  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.
  • High school degree.
  • Zero to one years of experience in a similar role.

Responsibilities

  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  • Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  • Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.

FAQs

What is the job title for this position?

The job title is Sales Associate.

What are the main responsibilities of a Sales Associate at Azadea Group?

The main responsibilities include providing exceptional customer service, handling cash registers, replenishing shop shelves, ensuring efficient inventory management, and promoting additional products and services.

Is previous experience required for this role?

No, zero to one year of experience in a similar role is acceptable.

What educational qualifications are needed for this job?

A high school degree is required for this position.

What language proficiency is required for this job?

Fluency in English is required for this role.

What technical skills are necessary for a Sales Associate?

Proficiency in MS Office is necessary.

What qualities are sought after in candidates for this position?

Candidates should demonstrate customer focus, action orientation, accountability, effective communication, and situational adaptability.

Where is the job located?

The job is located in Dubai, UAE, at Festival City.

What is the employment schedule for the Sales Associate position?

The schedule for this position is full-time.

What company owns this position?

The position is with Azadea Group, which operates various franchise concepts including Zara.

Are there specific sales strategies that Sales Associates should utilize?

Yes, Sales Associates are expected to engage in up-selling and cross-selling techniques to meet sales goals.

Does Azadea Group have an equal employment policy?

Yes, Azadea Group is an Equal Employment Employer and considers all qualified applicants without regard to various protected characteristics.

We exist to provide our customers and people with an entertaining and exciting way of life.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. With over 13,500 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees over 700 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 14 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Ivory Coast, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and the United Arab Emirates.