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Sales Associate

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Tory Burch

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
  • Quick Apply

AI generated summary

  • You should have a passion for Tory Burch products, excellent customer relations and communication skills, flexible availability, and the physical ability to lift 40 lbs and stand for long periods.
  • You will build customer relationships, enhance their experience through selling skills, and communicate brand values while adhering to sales and operational policies.

Requirements

  • Strong interest in the culture and products of Tory Burch
  • Strong personal customer relations experience, along with verbal and written communication skills
  • Must have open availability for a flexible work schedule that meets the needs of the business
  • Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Responsibilities

  • Building and maintaining new and existing customer relationships to drive the business and meet personal sales goals
  • Creating the customer experience through use of selling skills and extensive product knowledge
  • Understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained

FAQs

What is the main focus of the Sales Associate role at Tory Burch?

The main focus of the Sales Associate role is to deliver a transformational client experience, build the brand one customer at a time, and drive business through sales.

What qualities are we seeking in a Sales Associate?

We are looking for someone who demonstrates a strong commitment to service, has a genuine curiosity and interest in people, and possesses exceptional selling skills along with authenticity, fashion & style sensibility.

Is prior experience in retail necessary for this role?

While prior retail experience is beneficial, a strong personal customer relations experience and verbal and written communication skills are essential.

What are the work schedule expectations for this position?

Candidates must have open availability for a flexible work schedule that meets the needs of the business.

Are there physical requirements for the Sales Associate role?

Yes, candidates should be able to lift at least 40 lbs and perform various physical activities such as pushing, pulling, squatting, kneeling, and standing for extended periods.

Are there employee benefits offered for Sales Associates?

Yes, employees receive generous benefits for mental and physical health, financial security, and wellness, along with access to employee discounts and exclusive sample sales.

How does Tory Burch support professional growth for employees?

Tory Burch is invested in employees' professional growth and offers access to free executive coaching on-demand.

Can you tell me about the company culture at Tory Burch?

The company culture is welcoming and inclusive, emphasizing empowerment, teamwork, and a balance between hard work and fun.

How does the Retail Team contribute to the business?

The Retail Team connects the brand to customers, builds brand awareness, promotes new products, and generates positive coverage through people management, driving business initiatives, and results.

What values are important to #TeamTory?

#TeamTory values honesty, kindness, integrity, compassion, passion, humility, excellence, and humor.