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Sales Associate

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Michael Kors

Oct 10, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Creative Arts & Fashion
  • Madrid
  • Quick Apply

AI generated summary

  • You need sales experience, enthusiasm for retail, teamwork skills, tech proficiency for sales, and strong communication in the local language.
  • You will enhance customer loyalty, communicate effectively with clients, maintain store presence, collaborate with management, leverage product knowledge, and analyze sales opportunities.

Requirements

  • Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
  • Capability and desire to collaborate and inspire all fellow team players working together to achieve results.
  • Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
  • Local language preferable and strong communication skills.

Responsibilities

  • Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
  • Maintain client communication through the use of all available clienteling apps and tools.
  • Maintain floor and stock presence.
  • Build and maintain good communication with the management team to drive store performance.
  • Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
  • Understand business results and opportunities to drive sales.

FAQs

What is the role of a Sales Associate at Michael Kors?

The role of a Sales Associate involves being an MK Ambassador, ensuring exceptional customer experiences, maintaining communication with clients, managing store presence, and utilizing product knowledge to drive sales.

What qualities are important for a Sales Associate at Michael Kors?

Important qualities include a passion for fashion, excitement for a fast-paced environment, strong communication skills, the ability to collaborate with a team, and technology proficiency to enhance customer experience.

Is relevant sales experience required for this position?

Yes, relevant sales experience is required to thrive in a fast-paced retail environment.

What tools or apps should Sales Associates be familiar with?

Sales Associates should be familiar with clienteling apps and tools to maintain client communication and enhance customer experience.

What type of compensation does Michael Kors offer for this position?

Michael Kors offers a competitive compensation package, an attractive commission scheme, employee discounts across Jimmy Choo and Michael Kors, and a clothing allowance.

Is knowledge of local languages beneficial for this role?

Yes, knowledge of local languages is preferable as it helps in effective communication with customers.

Are there opportunities for career growth within the Retail Division at Michael Kors?

Yes, Michael Kors encourages the achievement of personal goals and supports career growth within the Retail Division.

How does Michael Kors ensure a diverse and inclusive workplace?

Michael Kors is committed to creating a diverse and inclusive workplace by inspiring change and growth among employees and ensuring equal opportunity regardless of various personal characteristics.

What is the expected approach to teamwork at Michael Kors?

Teamwork is fostered through collaboration, inspiration, and a positive approach to challenges, with all team members working together to achieve results.

What kind of environment can a Sales Associate expect at Michael Kors?

A Sales Associate can expect a creative, fast-paced, and multicultural environment that promotes collaboration and a positive spirit.

#TeamKors #KorsCareers

Fashion & Arts
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Munich, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty five million meals (and counting) to hungry children.

Benefits

  • Health

    Medical, vision and dental insurance. Short- and long-term disability

  • Time Away

    Competitive time off, including vacation, personal and sick days. Paid parental leave.

  • Growth & Wellness

    Classroom and online learning opportunities for professional and leadership development. Employee wellness initiatives.

  • Financial Planning

    Health and commuter spending accounts. Life insurance.