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sales associate

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MARSHALLS LLC

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Montebello

AI generated summary

  • You must have excellent customer service skills, strong communication, and organizational abilities. Flexibility, multitasking, teamwork, and retail experience are preferred. Heavy lifting is required.
  • You will engage customers, maintain store cleanliness, process transactions, promote programs, support merchandising, and participate in recovery, safety, and shrink reduction efforts.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Sales Associate.

What are the main responsibilities of a Sales Associate at Marshalls?

The main responsibilities include delivering a highly satisfied customer experience, engaging with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards.

Is previous retail experience required for this position?

Retail customer experience is preferred, but may not be strictly required.

What kind of benefits does the company offer?

Benefits include associate discounts, EAP, 401(k) contributions, child care and cell phone discounts, pet and legal insurance, referral bonuses, medical/dental/vision coverage, life insurance, and paid parental leave, among others.

What qualifications are necessary for a Sales Associate?

Qualifications include excellent customer service skills, strong communication and organizational skills, the ability to multi-task, and the capability to lift heavy objects with or without reasonable accommodation.

What is the pay range for this Sales Associate position?

The starting pay range is between $16.50 and $17.00 per hour, depending on relevant skills, qualifications, and experience.

Are flexible working hours required for this role?

Yes, the position requires the ability to work a flexible schedule to support business needs.

Is there an opportunity for career growth in this position?

Yes, the job description emphasizes opportunities for growth and development within the company.

Does TJX Companies consider applicants with a criminal record?

Yes, applicants with arrest or conviction records will be considered for employment.

What location is this Sales Associate position based in?

This position is based at the Marshalls Store 0748 in Montebello, CA.

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MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.