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Sales Associate

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Next

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You must be passionate about retail, eager to learn and serve customers, value teamwork, and thrive in a busy environment while adapting to various tasks.
  • You will deliver exceptional customer service, provide expert bra fitting advice, manage visual merchandising, and maintain store standards, including stock replenishment and health & safety compliance.

Requirements

  • Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
  • Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
  • Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
  • Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
  • Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day

Responsibilities

  • Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
  • Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
  • Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
  • Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures

FAQs

What are the working hours for the Sales Associate position?

The working hours for this position are 22.50 hours per week, specifically on Tuesday from 13:00 to 21:30, Thursday from 09:30 to 17:30, and Friday from 13:00 to 21:30.

What types of training will be provided?

Training will include customer service skills, product knowledge, brand bra fitting experience, visual merchandising, and other on-the-job training opportunities.

Is there an opportunity for discounts on products?

Yes, employees will receive a 25% discount on a wide selection of styles at Victoria's Secret, as well as discounts at Next, Gap, and exclusive offers from over 3,500 retailers through Reward Gateway.

Are there any benefits besides employee discounts?

Yes, benefits also include flexible working schedules, incentives and competitions, access to free financial, health, and wellbeing services, as well as core benefits such as pension contributions and life assurance.

Do you provide accommodations for applicants with disabilities?

Yes, we aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Applicants can reach out to UKHR@victoriassecret.co.uk for support.

Is previous retail experience required to apply?

Previous retail experience is not required, as we believe in potential as much as experience. Passion for the brand and alignment with our values are also considered essential.

What is the work environment like for a Sales Associate?

The work environment is exciting, engaging, and fast-paced, with a friendly and supportive team that focuses on delivering the best customer experience.

How can I apply for the Sales Associate position?

Interested candidates can apply through the appropriate application channels as specified in the job listing, ensuring they showcase their passion for the brand and customer service skills.

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Next

Bring your energy. Play to your strengths. Make things bigger and better than before. Let's take it on. #lifeatnext!

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Next is a well-known British retailer that operates both online and through physical stores, offering a wide range of fashion, homeware, and electrical products. As a prominent fashion retailer, Next focuses on providing affordable, trendy clothing and accessories for men, women, and children, as well as home furnishings and appliances. Their ultimate mission is to offer customers a convenient and enjoyable shopping experience, providing them with stylish and high-quality products at competitive prices. Next's purpose is to meet the diverse needs and preferences of their customers by constantly innovating, staying on-trend, and delivering exceptional customer service. They strive to be a go-to destination for fashion and home essentials, ensuring customer satisfaction and loyalty through their commitment to quality, affordability, and convenience.