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Sales Associate - AutoNation Toyota Buena Park

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AutoNation

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Buena Park

AI generated summary

  • You need a high school diploma, strong customer service skills, sales experience, good communication, tech-savvy, a valid driver’s license, and a focus on achieving goals.
  • You will engage customers online and in person, guide vehicle purchases, respond to inquiries, negotiate terms, ensure satisfaction, and facilitate transitions to the Service department.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • Interact with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the role of an e-Commerce Sales Associate at AutoNation Toyota Buena Park?

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle sales environment, providing exceptional customer service throughout the process.

What kind of experience is preferred for this position?

Sales or customer service experience is preferred, particularly in a retail environment.

What qualifications are required for this job?

Candidates should have a high school diploma or equivalent, proven ability to provide an exceptional customer experience, and a valid in-state driver's license with an acceptable, safe driving record.

What kind of compensation can I expect in this role?

This is a commissioned-based position, with earnings ranging from $3,000 to $10,000 a month, depending on sales performance.

What benefits does AutoNation offer to its associates?

AutoNation provides competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, and associate discounts on vehicles and services, among other perks.

Is there a career growth opportunity within this position?

Yes, there are career paths available into finance, management, and beyond within AutoNation.

What is the company culture like at AutoNation?

AutoNation promotes a culture built on trust, transparency, and teamwork, valuing innovation and the well-being of its associates.

Does AutoNation have a commitment to community support?

Yes, through its DRV PNK mission, AutoNation raises and donates millions of dollars for cancer research and treatment, demonstrating its commitment to making a positive impact in the community.

Are diverse candidates encouraged to apply?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds to apply.

What skills are essential for success in this position?

Strong communication and interpersonal skills, a desire to help people exceed expectations, and the ability to set and achieve targeted goals are essential for success in this role.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.