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Sales Associate eComPhone - AutoNation Toyota Leesburg

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AutoNation

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Leesburg

AI generated summary

  • You must have strong communication skills, sales or customer service experience, a high school diploma, a valid driver's license, and a drive to exceed customer expectations.
  • You will guide customers through the vehicle purchase process online and in-person, respond to inquiries, ensure satisfaction, and support transitions to the Service department for ongoing needs.

Requirements

  • Strong communication and interpersonal skills
  • A desire to help people and exceed expectations
  • Sales or customer service experience preferred
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the primary role of an e-Commerce Sales Associate at AutoNation Toyota Leesburg?

The primary role of an e-Commerce Sales Associate is to interact with customers online, over the phone, and in person to guide them through the vehicle purchase process in a no-haggle sales environment, ensuring an exceptional customer experience.

Is there a specific educational requirement for this position?

Yes, candidates are required to have a high school diploma or equivalent.

What kind of experience is preferred for this role?

Prior sales or customer service experience is preferred for this role.

What skills are important for the e-Commerce Sales Associate position?

Strong communication and interpersonal skills, a desire to help people exceed expectations, and consultative and organizational skills are important for this position.

Are there opportunities for career advancement at AutoNation?

Yes, AutoNation offers career paths into finance, management, and beyond.

How is compensation structured for this role?

This position is commission-based, with potential earnings ranging from $5,500 to $11,000 per month.

What benefits does AutoNation provide to its employees?

AutoNation provides competitive compensation, 401k matching, insurance plans, associate purchase and discount programs, and access to deals through YouDecide, among other benefits.

Are there any specific requirements regarding driving credentials?

Yes, candidates must have a valid in-state driver’s license and an acceptable, safe driving record.

What is AutoNation's commitment in terms of community impact?

AutoNation has raised over $40 million for cancer-related causes through its DRV PNK mission, demonstrating its commitment to positively impacting the communities it serves.

Does AutoNation welcome candidates from diverse backgrounds?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment, and encourages candidates from all backgrounds to apply.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.