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Sales Associate (Part-Time)

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Harrods

Jul 27, 2024

Applications are closed

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • London

Requirements

  • With a background in customer service, ideally within retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
  • Previous experience in retail.
  • A genuine interest and passion for Harrods.
  • Self-motivated to learn and develop your product and industry knowledge.
  • An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
  • A strong ability to work within a team.
  • Great organisational skills to keep the shop floor running smoothly.
  • Ability to work morning and evening shifts as well as weekends.

Responsibilities

  • You’ll be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements.
  • You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
  • In return you’ll receive an excellent benefits package, including a company pension, flexible working, generous holiday allowance, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
  • Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Ideally you will already hold an airside pass which will fast track the application, but this is not essential.
  • Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage.

FAQs

What is the job title for this position?

The job title is Sales Associate (Part-Time).

Where will the Sales Associate be working?

The Sales Associate will be working at Harrods International located at Heathrow Airport.

What are the working hours for this part-time role?

The Sales Associate will be working two late shifts per week.

Is previous experience required for this position?

Yes, previous experience in retail is expected for this position.

What are the primary responsibilities of the Sales Associate?

The Sales Associate will be responsible for providing world-class customer service, demonstrating knowledge of products, increasing sales, executing sales transactions efficiently, and ensuring compliance with systems and POS procedures.

What benefits are offered for this position?

Benefits include a company pension, flexible working, a generous holiday allowance, your birthday off, up to 33% in-store discount (including in the food hall and restaurants), and a season ticket loan.

Are there any requirements related to background checks for this role?

Yes, successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass.

How long does the application process for an airside pass take?

Due to current unprecedented demand, new airside pass applications are taking approximately 3 months from the point of application.

What qualities are needed to succeed in this role?

Candidates should have a genuine interest in Harrods, be self-motivated, possess exceptional customer service and interpersonal skills, work well within a team, and have great organizational skills.

Will the Sales Associate need to work on weekends?

Yes, the ability to work morning and evening shifts, as well as weekends, is required.

Uniquely You Together Harrods

Retail & Consumer Goods
Industry
1001-5000
Employees
1849
Founded Year

Mission & Purpose

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.